Staff DevOps & Service Management Advocate

The Briefed; United States; Remote; USD 136,000 - 170,000; Full time

Benefits offered by this job

Base salary + RSUs + ESPP

Healthcare & wellbeing coverage

Career development funds

Structured onboarding & mentorship

Job summary

Datadog is seeking a Staff Developer Advocate for Service Management to bridge hands-on engineering with compelling technical storytelling. You will shape the industry with demos, talks at SREcon/DevOpsDays, and open-source contributions while collaborating with product teams.

You’ll evangelize service-management practices, lead on-call workflows, and engage with the global SRE/DevOps community through conferences and online forums.

Qualifications

• 5+ years of practical experience as Platform Engineer, SRE, DevOps Engineer, or Software Developer with on-call/incident experience.
• Deep understanding of incident response lifecycle, SLOs/SLIs, and on-call rotations using tooling like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, or Cortex.
• 2+ years of proven technical storytelling, evidenced by public writing samples, conference talks (SREcon, DevOpsDays), or blog posts.
• Hands-on scripting/coding in Python, Go, Node.js, or Bash with experience REST APIs, cloud infra (AWS/GCP/Azure), and Docker/Kubernetes.

Responsibilities

• Serve as Datadog's SME for service management including incident response and on-call workflows.
• Create high-impact technical assets (demos, talks, blog posts, docs, webinars, open-source projects).
• Partner with product engineering to build production-grade demo environments and influence roadmaps.
• Interface with open-source communities to drive messaging and integrations with Datadog.
• Lead community engagement across SRE/DevOps conferences, workshops, streams, and forums.

Skills

SRE/DevOps experience

Public storytelling

Python/Go/Node.js/Bash

REST APIs & cloud infra

Docker/Kubernetes

On-call incident response

Self-directed learning

Tools

Datadog

PagerDuty

Opsgenie

incident.io

Rootly

Jira Cloud Platform

Cortex

Docker

Kubernetes

Jira Service Management

ServiceNow

Job description

Datadog is seeking a Staff Developer Advocate for Service Management to bridge hands-on engineering with compelling technical storytelling. You will shape the industry with demos, talks at SREcon/DevOpsDays, and open-source contributions while collaborating with product teams.

You’ll evangelize service-management practices, lead on-call workflows, and engage with the global SRE/DevOps community through conferences and online forums.