Staff Design Researcher — AI-Driven Data Platform

Intuit; Mountain View (CA); On-site; USD 189,000 - 255,000; Full time

Job summary

Intuit seeks a Staff Design Researcher to steer research across Data Platform and Intuit Data Exchange, translating findings into product decisions that impact millions of users. You will own study direction, guide executives, and shape AI-enabled design strategies.

You will lead a diverse set of methods, influence roadmaps, and raise the bar for research quality while collaborating with product and design leaders in a fast-moving environment.

Qualifications

• Strong command of qualitative and quantitative methods and the judgment to choose or invent approaches.
• Bachelor’s or Master’s degree in HCI, Psychology, Anthropology, Sociology, or related field.
• Strategic thinking rooted in business context and objectives.
• Track record of research that changed product or portfolio strategy.
• Experience integrating AI tools into design workflow to improve quality, speed, or exploration.
• Ability to influence senior stakeholders and tell a clear, structured story.
• Understanding AI capabilities, limits, and trust/ethics considerations.
• Self-starter who can own research across multiple portfolios.
• Portfolio showing strategic research with real business impact.
• Bachelor’s degree or equivalent real-world experience.

Responsibilities

• Set the research direction across both portfolios, prioritizing questioning and sequencing across quarters.
• Turn evidence into direction with a clear point of view for product and design leadership.
• Influence roadmaps, investments, and strategy through insights rather than authority.
• Design experiences making AI-powered features intuitive, transparent, and trustworthy.
• Set research quality standards and mentor product managers and designers in methods.
• Lead hard studies across generative interviews, contextual inquiry, usability, surveys, and behavioral analysis.
• Build and sustain a shared understanding of platform customers across products.
• Prioritize ruthlessly to manage two portfolios and evolving questions.

Skills

Research methods

Strategic thinking

Stakeholder influence

Self-starter

Design thinking

Storytelling

Portfolio impact

Education

Bachelor’s or Master’s in HCI/related field

Tools

AI tooling

Job description

Intuit seeks a Staff Design Researcher to steer research across Data Platform and Intuit Data Exchange, translating findings into product decisions that impact millions of users. You will own study direction, guide executives, and shape AI-enabled design strategies.

You will lead a diverse set of methods, influence roadmaps, and raise the bar for research quality while collaborating with product and design leaders in a fast-moving environment.