Senior Design Researcher: AI-Driven, End-to-End UX

Intuit Inc.; San Francisco (CA); On-site; USD 133,000 - 179,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit is seeking a Senior Design Researcher to lead AI-augmented research efforts, addressing customer needs across TurboTax, QuickBooks, Credit Karma, and Mailchimp ecosystems. You will plan and execute qualitative studies, synthesize insights, and guide cross-functional teams on research goals and methodologies.

Join a collaborative design studio culture with design researchers, product designers, and engineers, and help shape end-to-end service delivery for customers and partners at scale.

Qualifications

• 5+ years leading design/UX research projects in a tech setting.
• Experience scoping and managing research with cross-functional teams.

Responsibilities

• Lead diverse research projects end-to-end to uncover deep customer insights.
• Synthesize data into clear insights and actionable recommendations.
• Coach peers on responsible AI use to scale research quality.
• Present findings to leadership and large stakeholder groups.

Skills

UX research

Qualitative research

Moderation

Synthesis

Stakeholder storytelling

Tools

UserTesting

Qualtrics

FigJam

Claude

Cursor

Figma

Job description

Intuit is seeking a Senior Design Researcher to lead AI-augmented research efforts, addressing customer needs across TurboTax, QuickBooks, Credit Karma, and Mailchimp ecosystems. You will plan and execute qualitative studies, synthesize insights, and guide cross-functional teams on research goals and methodologies.

Join a collaborative design studio culture with design researchers, product designers, and engineers, and help shape end-to-end service delivery for customers and partners at scale.