Staff Data Platform Engineer — Hybrid, AI-Driven

ServiceNow; San Diego, Northern (CA, KY); Hybrid; USD 176,000 - 308,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Staff Data Platform Software Engineer on the Persistence Team in AMS. This flexible (hybrid) position builds the backbone of our AI-powered data platform, delivering reliable data access across relational and columnar stores.

You will own architecture-to-delivery of features, mentor engineers, and collaborate with product managers. Requires 8+ years (or 6+ with a Master) of software experience, expert Java, and strong SQL/database knowledge.

Qualifications

• 8+ years of software development experience with a Bachelor's degree; OR 6+ years with a Master's degree; OR 3+ years with a PhD; OR equivalent work experience.
• Experience integrating AI into work processes, decision-making, or problem-solving; including AI-powered tools, automating workflows, or analyzing AI-driven insights
• Expert level skills with core Java development
• Advanced level of backend platform development
• Expert understanding of OO design and Java best practices
• Knowledge of relational databases: PostgreSQL, Oracle, MySQL, MariaDB, MS SQL Server, Trino, etc.
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization at scale
• Experience with automated testing frameworks (JUnit, Selenium, TestNG) and CI/CD pipelines
• Understanding of software quality principles including reliability, observability, and production readiness
• Good understanding of cloud-based and distributed systems
• Track record of technical leadership and influencing architecture decisions
• Strong written and verbal communication skills for design docs and presenting approaches

Responsibilities

• Be a master at managing and enhancing a complex codebase with quality and speed
• Deliver projects on time and with quality, with other engineers in tow
• Set technical direction for key initiatives within the Data Access team, ensuring scalability and maintainability
• Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
• Drive design and code reviews, championing best practices in performance, maintainability, and testability
• Develop and advocate for comprehensive test strategies covering functional, regression, integration, and performance aspects
• Contribute to a culture of continuous learning and engineering excellence, sharing best practices in engineering and quality with the team
• Developing platform technologies at scale
• Relational Database Experience: Developing on, troubleshooting, and optimizing performance
• Mentor junior and senior engineers to help them thrive in a complex codebase

Skills

Core Java

Backend development

Data structures & algorithms

System design

Production debugging

Leadership

Education

Bachelor's degree in Computer Science or related field

Tools

JUnit

Selenium

TestNG

CI/CD

SQL generation engine

Trino

PostgreSQL

Oracle

MariaDB

Job description

ServiceNow is seeking a Staff Data Platform Software Engineer on the Persistence Team in AMS. This flexible (hybrid) position builds the backbone of our AI-powered data platform, delivering reliable data access across relational and columnar stores.

You will own architecture-to-delivery of features, mentor engineers, and collaborate with product managers. Requires 8+ years (or 6+ with a Master) of software experience, expert Java, and strong SQL/database knowledge.