Staff Customer Quality Engineer - Senior CQE, On-Site

Samsung Electronics; Austin (TX); On-site; USD 131,000 - 175,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life insurance & 401(k)

Onsite facilities

Maternity/Paternity leave

PTO & holidays

Wellness incentives

Job summary

Samsung Austin Semiconductor is seeking a Staff CQE to own customer quality and reliability for a major customer, interfacing directly with Tier-1 customers and leading internal teams to support requests. The role requires strategic communication, data-driven decision making, and a commitment to quality.

You will coordinate audits, craft root-cause analyses, and present corrective actions. This position is on-site in Austin with a comprehensive benefits package and competitive base pay.

Qualifications

• BS or MS degree in electrical engineering, quality, or related technical discipline with 9+ years of experience in semiconductor manufacturing or quality/reliability work.
• Ph.D. Electrical Engineering or Physical Sciences preferred.
• Prior Foundry Customer Quality and Reliability Engineer experience preferred.

Responsibilities

• Own customer quality and reliability work for Tier-1 customers and support customer requests.
• Lead conference calls and Face-to-Face meetings with customers weekly and monthly.
• Review customer quality scorecards and drive continuous improvement actions.
• Collaborate with internal units to drive root cause and preventive actions using 8D/CAR.
• Coordinate customer audits and contribute to next-generation customer support tools.

Skills

Electrical engineering

Quality engineering

Reliability engineering

Semiconductor manufacturing

Education

BS or MS in electrical engineering or related

PhD in Electrical Engineering or Physical Sciences

Tools

8D/CAR methodology

Job description

Samsung Austin Semiconductor is seeking a Staff CQE to own customer quality and reliability for a major customer, interfacing directly with Tier-1 customers and leading internal teams to support requests. The role requires strategic communication, data-driven decision making, and a commitment to quality.

You will coordinate audits, craft root-cause analyses, and present corrective actions. This position is on-site in Austin with a comprehensive benefits package and competitive base pay.