Staff Customer Qualification Engineer – SSD Validation

KIOXIA Corporation; Folsom (CA); On-site; USD 115,000 - 192,000; Full time

Benefits offered by this job

Career growth

Flexible work options

Generous PTO

Holiday shutdown

Medical benefits

401(k) matching

Pet insurance

Job summary

KIOXIA America, Inc. in Folsom, CA is hiring a Staff Customer Qualification Engineer to support customer qualifications for datacenter SSD products. You will help develop test plans, execute tests, analyze failures, and report status.

The role collaborates with the Product Support lead and internal teams to keep schedules on track. Responsibilities include managing multi-customer qualification infra, coordinating execution, triaging issues, and producing regular status updates.

Qualifications

• BS degree in computer engineering or equivalent with 7+ years hands-on experience.
• Advanced understanding of computer system architecture fundamentals.
• Platform-level troubleshooting, run/break/fix and issue isolation.
• Experience triaging issues in Windows and/or Linux server OS.
• Familiar with data manipulation/analysis (spreadsheets or tools).
• Strong technical communication with clear detail.

Responsibilities

• Manage complex qualification infrastructure from multiple customers.
• Plan and drive execution of customer qualifications to schedule.
• Collaborate with Product Support lead to align tasks.
• Perform failure triage on issues found during qualifications.
• Drive issues to resolution in a timely manner.
• Write test status reports regularly.

Skills

Platform troubleshooting

Windows troubleshooting

Linux troubleshooting

Data analysis

Technical communication

Education

BS degree in computer engineering or equivalent

Tools

PCIe/NVMe analyzers

Power measurement tools

SSD test systems

SSD performance tools

Job description

KIOXIA America, Inc. in Folsom, CA is hiring a Staff Customer Qualification Engineer to support customer qualifications for datacenter SSD products. You will help develop test plans, execute tests, analyze failures, and report status.

The role collaborates with the Product Support lead and internal teams to keep schedules on track. Responsibilities include managing multi-customer qualification infra, coordinating execution, triaging issues, and producing regular status updates.