Staff Assistant - State Farm Agent Team Member Mesquite - TX

ROSALINDA AGUERO INSURANCE AGENCY INC.; Mesquite (TX); Presencial; USD 34 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Salary plus commission/bonus

Growth opportunities

Resumo da oferta

Rosalinda Aguero - State Farm Agent in Mesquite, TX is seeking a Staff Assistant to support daily agency operations, customer service, policy inquiries, and sales opportunities. You will help ensure accurate, friendly service and smooth processing of transactions.

Collaborating with a team, you’ll maintain an organized office, educate customers about insurance options, and assist with licensing readiness for Property & Casualty and Life & Health lines as needed.

Qualificações

• Excellent communication skills, both written and verbal, with active listening.
• Highly organized and detail-oriented.
• Experience in customer service required.
• Experience in sales preferred.
• Proactive in problem-solving.
• Able to work in and manage a team environment.
• Experience with Windows applications.
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment.
• Able to obtain Property and Casualty License.
• Able to obtain Life and Health License.

Responsabilidades

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Conhecimentos

Excellent communication

Organized & detail-oriented

Customer service experience

Sales experience preferred

Proactive problem-solving

Team collaboration

Windows applications

Coordinate with others

Fast-paced environment

Licensing readiness

P&C and Life & Health licensing

Descrição da oferta de emprego

Full Time in Mesquite - TX

ROLE DESCRIPTION

As Staff Assistant - State Farm Agent Team Member with Rosalinda Aguero - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Rosalinda Aguero - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS

• Excellent communication skills - written, verbal, and listening
  Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.