Receptionist - State Farm Agent Team Member Mesquite - TX

ROSALINDA AGUERO INSURANCE AGENCY INC.; Mesquite (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Paid time off

Job summary

Rosalinda Aguero Insurance Agency Inc. in Mesquite, TX seeks a friendly receptionist to create exceptional client experiences and support a growing insurance team.

You will handle inquiries, coordinate with agents, and help customers with policy information, billing, and appointments. This role rewards a customer-focused attitude and offers opportunities for internal growth and a range of benefits.

Qualifications

• Dedicated to providing excellent customer service.
• Able to relate to customers, answer questions, and anticipate needs.
• Clear, effective communication to assist customers and coordinate with team members.
• Proactive in solving problems.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Customer relationships

Communication skills

Problem-solving

Job description

Full Time in Mesquite - TX

ROLE DESCRIPTION

As a Receptionist - State Farm Agent Team Member with Rosalinda Aguero - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.