STAFF ASSISTANT - STATE FARM AGENT TEAM MEMBER

Brannon Poland State Farm Insurance Agency; Fulton (MS); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Company parties

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k) matching

Dental insurance

Job summary

Brannon Poland State Farm Agent is seeking a motivated Staff Assistant to deliver exceptional client experiences and support daily agency operations. You will resolve inquiries, coordinate with team members, and help the community through friendly, proactive service.

Ideal candidates are customer-focused, sales-minded, with a strong work ethic and the ability to handle licensing requirements. Training and advancement opportunities are available, along with a competitive compensation package.

Qualifications

• Proven ability to deliver exemplary customer service.
• Strong communication and listening skills.
• Ability to build relationships with clients and team members.
• Attention to detail and accuracy in handling inquiries.
• Willingness to learn and grow within the agency.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance needs, billing, and policy changes.
• Educate customers about insurance options using a needs-based approach.
• Promote agency growth through proactive engagement and teamwork.

Skills

Customer service

Relationship building

Communication skills

Proactive problem-solving

Team coordination

Job description

As a Staff Assistant - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Training & development


• Company parties


• Health insurance


• Paid time off


• Vision insurance


• Wellness resources


• 401(k) matching


• Dental insurance

Role Description

As a Staff Assistant - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.


• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Property & Casualty Insurance License


• Dedicated to customer service


• Able to effectively relate to a customer, answer their questions, and anticipate their needs.


• Excellent communication skills to assist customers and coordinate with other agency team members


• Proactive in problem-solving

Compensation $30,000.00 - $36,000.00 per year