Client-Focused Staff Assistant | Growth & Benefits

Brannon Poland State Farm Insurance Agency; Fulton (MS); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Company parties

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k) matching

Dental insurance

Job summary

Brannon Poland State Farm Agent is seeking a motivated Staff Assistant to deliver exceptional client experiences and support daily agency operations. You will resolve inquiries, coordinate with team members, and help the community through friendly, proactive service.

Ideal candidates are customer-focused, sales-minded, with a strong work ethic and the ability to handle licensing requirements. Training and advancement opportunities are available, along with a competitive compensation package.

Qualifications

• Proven ability to deliver exemplary customer service.
• Strong communication and listening skills.
• Ability to build relationships with clients and team members.
• Attention to detail and accuracy in handling inquiries.
• Willingness to learn and grow within the agency.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance needs, billing, and policy changes.
• Educate customers about insurance options using a needs-based approach.
• Promote agency growth through proactive engagement and teamwork.

Skills

Customer service

Relationship building

Communication skills

Proactive problem-solving

Team coordination

Job description

Brannon Poland State Farm Agent is seeking a motivated Staff Assistant to deliver exceptional client experiences and support daily agency operations. You will resolve inquiries, coordinate with team members, and help the community through friendly, proactive service.

Ideal candidates are customer-focused, sales-minded, with a strong work ethic and the ability to handle licensing requirements. Training and advancement opportunities are available, along with a competitive compensation package.