Staff Assistant - State Farm Agent Team Member

Brannonpoland; Mississippi; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Vision insurance

Paid time off

Opportunity for advancement

Competitive salary

Dental insurance

Training & development

Company parties

Job summary

Brannonpoland is looking for a Staff Assistant - State Farm Agent Team Member in Fulton, MS. This full-time role focuses on delivering exceptional client experiences while managing customer inquiries and coordination with the agency team.

The ideal candidate will need to develop strong customer relationships, provide accurate service, and possess a Property & Casualty Insurance License. The position offers a competitive salary and growth opportunities within the agency.

Qualifications

• Dedicated to customer service with excellent communication skills.
• Able to build relationships and anticipate customer needs.
• Property & Casualty Insurance License required.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service dedication

Effective communication

Proactive problem-solving

Job description

Staff Assistant - State Farm Agent Team Member

Full Time in Fulton - MS

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance
• Vision insurance
• Paid time off
• Opportunity for advancement
• Competitive salary
• Dental insurance
• Training & development
• Company parties

Role Description

As a Staff Assistant - State Farm Agent Team Member with Brannon Poland - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Must have/obtain Property & Casualty Insurance License

Compensation $26,000.00 - $30,000.00 per year