Staff AI Engineer: Production-Grade LLM Systems (Hybrid)

Pendo; New York (NY); Hybrid; USD 245,000 - 275,000; Full time

Benefits offered by this job

Highly competitive benefits

Strong 401(k) match

Flexible time off

Job summary

Pendo is looking for a Staff Software Engineer (AI) to join our Emerging Team in New York. This role focuses on building AI products that transform user experiences using LLM-powered features.

You'll design production-grade AI systems and partner with product teams to ensure solutions meet user needs. We expect deep experience in AI systems, strong product judgment, and excellent communication skills. This role allows for innovation in a hybrid work environment.

Qualifications

• Deep hands-on experience building and shipping LLM-powered systems.
• Experience owning outcomes across team boundaries.
• Exceptional communication skills for technical explanations.

Responsibilities

• Design and build AI-native systems including RAG pipelines.
• Own model deployment, monitoring, and reliability at scale.
• Partner closely with product to frame problems well.

Skills

LLM-powered systems

Model evaluation

AI product judgment

Full-stack fundamentals

Job description

Pendo is looking for a Staff Software Engineer (AI) to join our Emerging Team in New York. This role focuses on building AI products that transform user experiences using LLM-powered features.

You'll design production-grade AI systems and partner with product teams to ensure solutions meet user needs. We expect deep experience in AI systems, strong product judgment, and excellent communication skills. This role allows for innovation in a hybrid work environment.