Senior AI Systems Engineer: RAG, Agents & Production ML

Pendo; New York (NY); Hybrid; USD 209,000 - 235,000; Full time

Benefits offered by this job

Highly competitive employer-heavy coverage

401(k) match

Equity

Flexible time off

Job summary

Pendo is hiring a Sr. AI Software Engineer in New York to develop AI-native experiences. You’ll design and implement LLM-powered systems while making technical decisions and owning deployment. This role requires strong system design and MLOps experience, with a focus on model evaluation and full-stack product shipping. Compensation is competitive, ranging from $209,000 to $235,000, with robust benefits in a hybrid work environment.

Qualifications

• Deep hands-on experience building and shipping LLM-powered systems.
• Strong technical depth in system design.
• Experience owning technical quality beyond your own features.
• Strong command of model evaluation principles.
• Solid understanding of modern model architectures.
• Production MLOps experience.
• Strong full-stack fundamentals.
• Exceptional communication skills.
• Demonstrated product thinking.

Responsibilities

• Design and build AI systems from prototype through production.
• Make principled technical decisions.
• Instrument and evaluate model outputs rigorously.
• Own model deployment and monitoring.
• Contribute across the stack to ship AI-powered experiences.
• Partner with product and design teams.

Skills

Building and shipping LLM-powered systems

System design

Technical quality ownership

Model evaluation

Understanding modern model architectures

Production MLOps experience

Full-stack fundamentals

Exceptional communication skills

Product thinking

Job description

Pendo is hiring a Sr. AI Software Engineer in New York to develop AI-native experiences. You’ll design and implement LLM-powered systems while making technical decisions and owning deployment. This role requires strong system design and MLOps experience, with a focus on model evaluation and full-stack product shipping. Compensation is competitive, ranging from $209,000 to $235,000, with robust benefits in a hybrid work environment.