Staff AI Engineer — AI-Native Platform Builder

Pendo.io; New York (NY); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

$0 premium options for health coverage

Strong 401(k) match

Equity options

Flexible time off

Job summary

Pendo.io, located in New York, is seeking a Staff AI Software Engineer to design and build AI products for their product experience platform. This role requires deep hands-on experience with LLM-powered systems and exemplary communication skills to bridge technical and product teams. You'll work in a high-autonomy environment, making strategic decisions and ensuring production-ready AI systems. Benefits include competitive support and flexible time off.

Qualifications

• Deep hands-on experience building and shipping LLM-powered systems.
• Demonstrated ability to set technical direction for AI systems across teams.
• Strong command of model evaluation and ability to mitigate hallucinations.

Responsibilities

• Design and build AI-native systems, including RAG pipelines and agentic workflows.
• Make principled decisions about model strategies and tradeoffs.
• Ensure AI systems are reliable and production-ready.

Skills

LLM-powered systems development

Model evaluation

Architectural decision-making

Production-ready AI experience

Full-stack development

Exceptional communication skills

Job description

Pendo.io, located in New York, is seeking a Staff AI Software Engineer to design and build AI products for their product experience platform. This role requires deep hands-on experience with LLM-powered systems and exemplary communication skills to bridge technical and product teams. You'll work in a high-autonomy environment, making strategic decisions and ensuring production-ready AI systems. Benefits include competitive support and flexible time off.