Staff Accountant (Bookkeeping Services)

Inn-Flow; Raleigh (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with generous employer match

Hybrid work schedule

Job summary

Inn-Flow is hiring a Staff Accountant in Raleigh to support complex accounting tasks and oversee bookkeeping services for hospitality clients. You will work with customers, ensure accurate financial data, and guide Bookkeeping Service Agents.

The role requires 2+ years in hotel accounting, knowledge of USALI and GAAP, and strong communication. This is a hybrid position with in-office Tuesdays and Thursdays, offering growth in a fast-growing hospitality tech company.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• 2+ years of hotel or hospitality accounting experience in staff roles such as staff accountant, controller, finance director, or back-office bookkeeping.
• Experience leading or supporting month-end close for hotel portfolios with ownership of deadlines.
• Strong understanding of USALI and GAAP accounting principles.
• Excellent communication, ownership, and stakeholder management.
• Commitment to client service and confidentiality.
• Strong organizational skills and ownership over work.

Responsibilities

• Collaborate with customers to validate accuracy of core accounting services.
• Develop clear, repeatable guidance for Bookkeeping Service Agents.
• Review invoice entry and coding; certify weekly bank reconciliations.
• Review monthly financials including balance sheet and P&L; manage journals and closing reports.
• Support customers with complex accounting requests and financial analysis.
• Assist with onboarding of new clients alongside Implementation and Client Success teams.
• Identify opportunities for process improvements and service enhancements.
• Collaborate with teams to support client growth and platform integration.

Skills

Advanced accounting

GAAP knowledge

USALI familiarity

Hotel accounting exp

Bank reconciliations

Financial analysis

Client support

Education

Bachelor's degree in Accounting/Finance

Tools

Hotel accounting software

Property Management System (PMS)

Point-of-Sale systems

Job description

At Inn-Flow, we’re more than a hotel software company - we’re a team on a mission to transform how the hospitality industry operates. Built by hoteliers, for hoteliers, our all-in-one back-office platform brings together accounting, labor management, payroll, business intelligence, and more into one seamless experience. Our technology empowers hotel operators to work smarter, make better decisions, and focus on what matters most: delivering exceptional guest experiences.

Inn-Flow is experiencing strong growth and momentum, backed by the strategic investment from Mainsail Partners. As we scale, we’re expanding the leadership team, accelerating innovation, and deepening our impact across the hospitality industry, all while staying grounded in the real needs of operators.

Our commitment to both customers outcomes and employee experience has earned industry recognition, including multiple top honors from the 2026 HotelTechAwards and recognition as a Top 10 Best Places to Work in Hotel Tech and Triangle Business Journal’s #2 Best Place to Work.

At Inn-Flow,you’llhave the opportunity to do meaningful work, grow your career, and be part of a companythat’sshaping the future of hospitality technology.

About the Role

Join Inn-Flow as a Staff Accountant, responsible for supporting our customers with complex accounting tasks and overseeing the successful execution of bookkeeping services. The role requires a high level of expertise in accounting principles, financial analysis, and software proficiency. Staff Accountants will also assist with client escalations and provide frequent, collaborative guidance to Bookkeeping Service Agents.

What You Will Do

• Advanced Accounting Activities: Collaborating directly with customers to validate accuracy of core accounting services performed by other team members. These activities include:
• Partnering with assigned accounts to develop clear, repeatable guidance for Bookkeeping Service Agents to use when processing financial transactions
• Review of invoice entry and coding
• Certify completion of weekly bank reconciliations
• Review of Monthly Financials, including the Balance Sheet and Profit & Loss Statement, monthly reconciliations, journal entries and closing reports
• Customer Support: Collaborate directly with customers to help answer complex accounting requests and financial analysis.
• Implementation & Onboarding: Work alongside the Implementation and Client Success teams to ensure smooth onboarding and integration of financial systems for new clients. Develop understanding of their current accounting setup, including chart of accounts, departmental structures, and revenue mapping.
• Process Improvement: Inn-Flow focuses on continuous improvement of its internal processes; this role will work with internal stakeholders to identify opportunities for process improvement.
• Business Growth: We’re always looking for ways to improve the value of our services. The Staff Accountant will respond to customer requests and advocate for new offerings, proposing enhancements to our platform that could better serve clients and streamline the integration process.

What You Need

• Education: Bachelor's degree in Accounting, Finance, or a related field.
• Hotel/Hospitality Accounting Experience: 2+ years of accounting experience within the hotel or hospitality management industry — as a staff accountant, property controller, accounting manager, director of finance, or in a centralized/back-office bookkeeping role.
• Month-End Close Ownership: Demonstrated experience leading or directly supporting month-end close for a portfolio of hotels, with clear ownership of reporting deadlines and deliverables.
• Accounting Knowledge: Strong understanding of USALI (Uniform System of Accounts for the Lodging Industry) and GAAP accounting principles and practices.
• Communication & Ownership: Excellent verbal and written communication skills, steady stakeholder management, and a bias for action.
• Customer Service: Commitment to delivering exceptional client service and maintaining client confidentiality.
• Organizational Skills: Exceptional organizational abilities and a keen sense of ownership over your work.

What Makes You a Standout

• Centralized Accounting Experience: Experience with centralized accounting functions in the hospitality industry.
• System Transitions: Prior experience transitioning to a new accounting system, system integrations, or implementation support.
• AI-Enabled Workflows: Experience utilizing AI tools to augment or enhance financial analysis, delivery, or month-end processes.
• Hospitality Tech Stack: Experience with hotel-specific accounting platforms, property management systems, and point-of-sale systems.

Why You'll Love Working at Inn-Flow

We believe great work starts with taking great care of our people.

At Inn-Flow, you’ll enjoy:

Benefits

• Health, dental, and vision insurance
• Short-Term Disability & Life Insurance
• 401(k) with a generous employer match

Time Off & Flexibility

• Flexible vacation and PTO
• Paid holidays plus a floating holiday
• Paid volunteer time
• Hybrid work schedule with in-office collaboration on Tuesdays and Thursdays in our Raleigh office (remote Mondays, Wednesdays, and Fridays)

Work Environment & Culture

• A beautiful, modern office in downtown Raleigh
• Employer-paid monthly parking
• Monthly team socials and regular celebrations
• Quarterly all-hands meetings
• A culture rooted in recognition, collaboration, and growth
• Smart, kind, and genuinely fun people who care about their work - and each other

Equal Opportunity Employer
Inn-Flow is proud to be an Equal Opportunity Employer, upholding a work environment free from discrimination and harassment. We make our hiring decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family status, or any othernon-businessconsideration. We stand firmly against discrimination and harassment in any form.