Stadium Store Leader: Fan Experience & Revenue Growth

Atlanta Falcons; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Atlanta Falcons is seeking a Store Manager for the Mercedes-Benz Stadium Team Store to lead a high-volume retail operation serving Falcons, Atlanta United, and stadium guests. You will drive revenue, optimize inventory, and elevate guest experiences through strong people leadership and data-driven decisions.

The role requires managing a team on game days, coordinating with merchandising and warehouse teams, and upholding brand standards across events, product launches, and appearances.

Qualifications

• Minimum five years of retail management experience in a fast-paced, high-volume environment.
• Demonstrated success managing financial performance, inventory, labor planning, and operational execution.
• Strong analytical, communication, and problem-solving abilities; proficient with retail systems and technology.
• Ability to manage multiple priorities and make sound operational decisions in a high-volume setting.
• Flexible schedule including evenings, weekends, holidays, home games, concerts, and events.
• Ability to stand and walk for extended periods and support hands-on store operations.

Responsibilities

• Manage daily store operations during stadium events and activities.
• Maintain a clean, organized, visually appealing, guest-ready retail environment.
• Oversee opening/closing procedures, POS operations, cash handling, loss prevention, and compliance with standards.
• Partner with cross-functional teams to execute business priorities and maintain operational excellence.
• Deliver an exceptional guest experience that drives fan engagement and satisfaction.
• Establish clear expectations for guest service, selling behaviors, merchandise presentation, and team accountability.
• Coordinate with Merchandising & Buying to align displays and promotions with brand priorities.
• Drive store performance through accountability for sales, profitability, and key metrics.
• Coordinate inventory transfers and replenishment with Warehouse; address discrepancies.
• Support special retail events, product launches, and player appearances.
• Leverage data, technology, and best practices to drive continuous improvement.
• Embrace and practice our 6 Core Values: Put People First, Listen and Respond, Include Everyone, Innovate Continuously, Lead by Example, Give Back to Others.

Skills

Retail leadership

Business & operational acumen

Analytical & interpersonal skills

Flexibility in schedule

Guest service excellence

Tools

Retail systems

Job description

Atlanta Falcons is seeking a Store Manager for the Mercedes-Benz Stadium Team Store to lead a high-volume retail operation serving Falcons, Atlanta United, and stadium guests. You will drive revenue, optimize inventory, and elevate guest experiences through strong people leadership and data-driven decisions.

The role requires managing a team on game days, coordinating with merchandising and warehouse teams, and upholding brand standards across events, product launches, and appearances.