Stadium Team Store Manager: Guest Experience & Growth

AMB Group, LLC; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

AMB Sports + Entertainment in Atlanta is seeking a Store Manager for the Mercedes-Benz Stadium Team Store. You will lead a high-volume retail team, drive revenue growth, and ensure an exceptional guest experience during Falcons, Atlanta United, and stadium events.

You will oversee daily operations, inventory control, and merchandising execution, leveraging data-driven decisions and strong leadership to achieve business objectives and guest satisfaction.

Qualifications

• Retail leadership experience: minimum five years in a fast-paced, high-volume environment.
• Business and operational acumen demonstrated in financial performance and inventory management.
• Strong analytical, communication, and problem-solving abilities with proficiency in retail systems.
• Ability to manage multiple priorities and make operational decisions.
• Flexible schedule including evenings, weekends, holidays, home games, concerts, and events.
• Ability to stand and walk for extended periods and support hands-on store operations.

Responsibilities

• Manage daily store operations during stadium events and activities.
• Maintain a clean, organized, and guest-ready retail environment.
• Oversee opening/closing, POS operations, cash handling, and loss prevention.
• Collaborate with cross-functional teams to execute priorities.
• Deliver exceptional guest experience to drive engagement and satisfaction.
• Set expectations for guest service, selling behaviors, and merchandise presentation.
• Coordinate with Merchandising & Buying to align displays with brand priorities.
• Drive store performance through sales, profitability, and metrics.
• Coordinate inventory transfers and replenishment with Warehouse.
• Support special events, launches, and player appearances.
• Leverage data and best practices to improve efficiency and outcomes.
• Perform other duties to support department and stadium needs.
• Embrace and practice our 6 Core Values: Put People First, Listen and Respond, Include Everyone, Innovate Continuously, Lead by Example, Give Back to Others

Skills

Retail leadership experience

Business & operational acumen

Technical & interpersonal skills

Multiple priorities management

Flexible schedule

Stamina to stand/walk long hours

Job description

AMB Sports + Entertainment in Atlanta is seeking a Store Manager for the Mercedes-Benz Stadium Team Store. You will lead a high-volume retail team, drive revenue growth, and ensure an exceptional guest experience during Falcons, Atlanta United, and stadium events.

You will oversee daily operations, inventory control, and merchandising execution, leveraging data-driven decisions and strong leadership to achieve business objectives and guest satisfaction.