Stadium Retail Supervisor – Part-Time (Weekends/Nights)

Miami Dolphins and Hard Rock Stadium; Miami Gardens (FL); On-site; USD 12,000 - 18,000; Part time

Job summary

Miami Dolphins and Hard Rock Stadium are seeking a Part-Time Retail Supervisor to supervise merchandise teams across stadium outlets during events, including major games and concerts. The role requires weekend, evening, and holiday commitments, with responsibilities spanning opening/closing, guest service, and staff coaching.

The ideal candidate has 2+ years of retail or customer service experience, strong communication, and a customer-first approach to ensure exceptional guest experiences at

Qualifications

• 2+ years of experience in a retail or customer service role.

Responsibilities

• Oversee merchandise staff at all points of sale during events and store hours.
• Open and close merchandise locations following procedures.
• Coach staff on sales and guest-service standards and product knowledge.
• Assist guests in locating merchandise and upsell where appropriate.
• Maintain awareness of inventory and communicate issues with management.

Skills

Retail experience

Customer service

Team supervision

Job description

Miami Dolphins and Hard Rock Stadium are seeking a Part-Time Retail Supervisor to supervise merchandise teams across stadium outlets during events, including major games and concerts. The role requires weekend, evening, and holiday commitments, with responsibilities spanning opening/closing, guest service, and staff coaching.

The ideal candidate has 2+ years of retail or customer service experience, strong communication, and a customer-first approach to ensure exceptional guest experiences at