Stadium Retail Associate: Fan Experience & Sales

Fanatics Commerce; Minneapolis (MN); On-site; USD 18,000 - 22,000; Full time

Job summary

Fanatics Commerce in Minneapolis, MN, is hiring a Retail Associate for the Minnesota Vikings Stadium Team Store. You will deliver an engaging fan experience, greet customers, make recommendations, and help manage the sales floor and stockroom.

This role requires 18+, retail or service experience preferred, and the ability to work nights, weekends, and game days. You will process transactions, uphold Fanatics standards, and collaborate across teams in a fast-paced environment.

Qualifications

• Must be at least 18 years of age
• Previous retail, customer service, or hospitality experience preferred
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events
• Reliable attendance and punctuality
• Strong communication, interpersonal, and teamwork skills
• Ability to work effectively in a fast‑paced, team‑oriented environment
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds
• Maintain a professional appearance and represent the Fanatics brand positively

Responsibilities

• Greet fans and ask questions to help make their shopping experience an enjoyable one
• Make recommendations based on observations and conversations with fans
• Help execute a brand connection by ensuring fans enjoy a top‑notch shopping experience
• Maintain sales floor and/or stockroom standards with an eye to detail
• Process sales transactions via the Fanatics Point of Sale System (POS)
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
• Perform additional responsibilities as directed by the management team
• Identify opportunities to improve processes, products, or fan experiences
• Apply creative thinking and new approaches to solve complex challenges
• Act with urgency and adapt quickly in a fast‑paced, high‑growth environment
• Collaborate cross‑functionally to drive shared goals and team outcomes
• Build strong partnerships across the organization to deliver results

Skills

Strong communication

Teamwork

Customer service

Sales

Flexibility

Retail experience

Education

High school diploma or equivalent

Job description

Fanatics Commerce in Minneapolis, MN, is hiring a Retail Associate for the Minnesota Vikings Stadium Team Store. You will deliver an engaging fan experience, greet customers, make recommendations, and help manage the sales floor and stockroom.

This role requires 18+, retail or service experience preferred, and the ability to work nights, weekends, and game days. You will process transactions, uphold Fanatics standards, and collaborate across teams in a fast-paced environment.