Game Day Retail Lead - Stadium Team Store

Fanatics Commerce; Minneapolis (MN); On-site; USD 22,000 - 28,000; Full time

Job summary

Fanatics Commerce in Minneapolis, MN seeks a Retail Lead to drive sales through daily operations and partner with leadership on targets. This role focuses on supporting back-of-house tasks, stockroom organization, and training retail staff.

Ideal candidates bring 18+ with retail or hospitality experience, strong communication, and the ability to work flexible hours including game days and events, while upholding Fanatics' bold values and professional appearance.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Drive sales results by consistent execution of daily operations.
• Support back of house operations; maintain stockroom organization.
• Knowledge of retail operation systems including OpSuite5.0, POS and CAYAN.
• Partner with Leadership team when making decisions including revenue targets and per cap.
• Collaborate with Retail Associates to ensure an exemplary fan experience.
• Communicate expectations for assignments and projects to Retail Associates.
• Provide training and assistance to Retail Associates as required.
• Coach Retail Associates based on observed performance and operational excellence.

Skills

Customer service

Communication

Teamwork

Flexibility

Attendance

Education

High school diploma

Tools

POS systems

OpSuite5.0

CAYAN

Job description

Fanatics Commerce in Minneapolis, MN seeks a Retail Lead to drive sales through daily operations and partner with leadership on targets. This role focuses on supporting back-of-house tasks, stockroom organization, and training retail staff.

Ideal candidates bring 18+ with retail or hospitality experience, strong communication, and the ability to work flexible hours including game days and events, while upholding Fanatics' bold values and professional appearance.