Stadium Premium Seating Host | Guest Experience

The Kraft Group; Foxborough (MA); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Gillette Stadium in Foxborough, MA is seeking a part-time Premium Seating Staff member to deliver outstanding hospitality during events. You will welcome guests, scan tickets, assist with ADA accommodations, and resolve issues to ensure a safe and enjoyable experience.

The role requires a high school diploma, availability for nights, weekends, and holidays, and the ability to stand for long periods in a loud environment.

Qualifications

• Service-oriented and guest-focused hospitality.
• Must stand for long periods and work in loud environments.
• Ability to resolve issues and assist guests.
• Adhere to event protocols and safety guidelines.

Responsibilities

• Welcome guests with a smile and assist with directions.
• Scan tickets and educate guests on mobile ticketing.
• Check tickets/wristbands for premium areas.
• Resolve seat disputes with stadium security.
• Support ADA accommodations.
• Be available to guests for questions and service opportunities.
• Monitor crowd and report suspicious activity.
• Contribute to special projects as needed.

Skills

Customer service

Effective communication

Professional demeanor

Ability to work nights weekends and/or

Education

High school diploma

Job description

Gillette Stadium in Foxborough, MA is seeking a part-time Premium Seating Staff member to deliver outstanding hospitality during events. You will welcome guests, scan tickets, assist with ADA accommodations, and resolve issues to ensure a safe and enjoyable experience.

The role requires a high school diploma, availability for nights, weekends, and holidays, and the ability to stand for long periods in a loud environment.