Stadium Concessions Supervisor: Guest Experience & Ops

Nps Llc; Foxborough (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Gillette Stadium is seeking a Concessions Supervisor to oversee operations across multiple food and beverage outlets during events. You will lead staff, ensure compliance with policies on alcohol service, food safety, and the Kraft Group Handbook, and maintain exceptional guest experiences.

Responsibilities include inventory control, training, scheduling, and post-event teardown. A strong leader with organization and communication skills will thrive in a fast-paced, event-driven environment

Qualifications

• Clear verbal communication and customer service focus.
• Proven leadership skills to manage a diverse team.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee up to 10 food and beverage outlets in a stadium section.
• Train and supervise staff and ensure safety and service standards.
• Monitor inventories and coordinate with Warehouse for timely restocking.
• Enforce cleanliness and organization per Gillette Stadium procedures.
• Schedule on non-event days and manage post-event breakdowns.
• Work nights and weekends on a flexible event-based schedule.

Skills

Verbal communication

Leadership

Organization

Teamwork

Attention to detail

Job description

Gillette Stadium is seeking a Concessions Supervisor to oversee operations across multiple food and beverage outlets during events. You will lead staff, ensure compliance with policies on alcohol service, food safety, and the Kraft Group Handbook, and maintain exceptional guest experiences.

Responsibilities include inventory control, training, scheduling, and post-event teardown. A strong leader with organization and communication skills will thrive in a fast-paced, event-driven environment