Stadium Concessions Supervisor: Guest Experience Lead

Lumen Field; Seattle (WA); On-site; USD 37,195 - 38,572; Full time

Benefits offered by this job

Free Parking

Staff meal provided each shift

Pro Shop employee discount

Free Meals

Merch Discount

Employee Assistance Program

Job summary

Levy is hiring a Concessions Supervisor at Lumen Field in Seattle. You will direct guest services across multiple stands during events and oversee setup and breakdown, ensuring smooth operations and guest satisfaction.

The role requires supervisory experience, strong communication, the ability to stand long hours, and the capacity to lift up to 50 pounds. Washington state food handler and MAST permits are required.

Qualifications

• Previous experience in supervisory or lead roles.
• Ability to stand and walk for long periods while engaging with guests.
• Skilled in communicating with teammates, managers, and guests.
• Capable of lifting products and equipment up to 50 pounds.
• Ability to react professionally and calmly in emergency situations.
• Possess valid Washington State Food Handlers Permit and Washington State Class 12 MAST Permit.
• Must be at least 21 years of age.

Responsibilities

• Establish connections with guests and upsell techniques.
• Provide attentive service to guests from start to finish of the event.
• Help resolve guest complaints and follow up to ensure needs are met.
• Oversee event setup and breakdown within timelines and guidelines.
• Maintain knowledge of all menu offerings and location presentation guidelines.
• Create, modify, and close sales checks in the point of sale.

Skills

Supervisory experience

Guest service

Communication

Able to lift 50 lbs

Professional demeanor in emergencies

Job description

Levy is hiring a Concessions Supervisor at Lumen Field in Seattle. You will direct guest services across multiple stands during events and oversee setup and breakdown, ensuring smooth operations and guest satisfaction.

The role requires supervisory experience, strong communication, the ability to stand long hours, and the capacity to lift up to 50 pounds. Washington state food handler and MAST permits are required.