Stabilization Manager

Metropolitan Boston Housing Partnership; Boston (MA); Hybrid; USD 68,000 - 75,000; Full time

Job summary

Metropolitan Boston Housing Partnership seeks a Homebase Stabilization Manager to oversee multiple stabilization initiatives, manage staff, ensure program compliance, and provide training and technical assistance. The role involves expanding partnerships and coordinating services across Boston and surrounding areas.

The position is hybrid with in-office work in Boston and requires travel to co-location sites.

Qualifications

• Bachelor's degree preferred with strong supervisory background.
• Experience assisting clients with housing stabilization barriers is a plus.
• Familiarity with homeless and low-income services in the Boston area.

Responsibilities

• Hire, train, and supervise staff delivering case management and stabilization services.
• Lead teams to assess tenant and stakeholder needs and coordinate referrals.
• Ensure program compliance and maintain accurate documentation.
• Provide supervision for staff and conduct regular trainings.
• Expand partnerships to grow stabilization services across the region.

Skills

Supervisory experience

Public speaking

Time management

Communication skills

Multilingual ability

Education

Bachelor's Degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Boston, MA, US 1 Attachments

Salary Range: $68,000.00 To $75,000.00 Annually

Exempt

ORGANIZATION

Metro Housing|Boston is a regional non-profit housing agency that serves more than 25,000 households annually. Our broad array of programs and services, as well as our extensive network of property owners and fellow service providers, allow us to address a wide range of housing-related issues, from preventing evictions and homelessness to helping people find suitable homes to make rent more affordable.

MISSION

"We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life."

OVERVIEW

The Homebase Stabilization Manager will oversee the development and implementation of all aspects of the varied stabilization initiatives at Metro Housing|Boston including but not limited to stabilization services offered through the HomeBASE Stabilization and Administration Programs. The Manager will be responsible for all administrative responsibilities for each initiative, including program compliance, and will also provide program supervision, case evaluation, training, and technical assistance.

The Homebase Stabilization Manager will also work to expand partnerships that will enhance current stabilization services and will also identify opportunities to increase the capacity to offer stabilization services to program participants who are not currently receiving such services through other initiatives. This is a hybrid position where you will work a minimum of two (2/3) days per week in the office at 1411 Tremont Street Boston, MA. Hybrid work schedule may change, and you will be notified by your supervisor.

REPORTS TO

Director of Housing Supports

RESPONSIBILITIES MAY INCLUDE

• Hire, train, and oversee staff to provide direct case management/stabilization services to clients in all stabilization initiatives.
• Lead and mentor program staff to identify the specific needs of the tenants, property owners, and other stakeholders that are served by the various programs,
• Remain knowledgeable of resources to ensure appropriate referrals and/or services to address myriad needs.
• Attend all Homebase training and program meetings regarding participants pending housing.
• Convene and facilitate weekly and or monthly team meetings and provide regular supervision for staff.
• Manage groups of overflow participants waiting on assignment of permanent case manager.
• Conduct and implement bi-weekly workshops and housing clinics addressing housing needs of participants unable to afford a market rent unit.
• Conduct home and wellness visits as needed to support the team and program operations.
• Conduct bi-weekly case conferences with case managers and participants who are not in compliance with their service plan.
• Work closely with the compliance team to resolve landlord issues, payments, unit conditions, and rent recalculation.
• Identify, monitor, and assist participants who may be eligible for third year of Homebase funding, RAFT, or other financial resources to apply for and receive approval.
• Coordinate schedules to ensure consistent coverage and caseloads and ratios.
• Oversee data tracking system(s) to ensure consistent documentation of services and outcomes.
• Participate in all Department and Metro Housing management and other related meetings.

QUALIFICATIONS

• Bachelor's Degree preferred and at least 5 years of supervisory experience.
• Experience assisting clients with housing and economic stabilization barriers including legal, financial, or psychological.
• Knowledge and experience with service agencies and resources for homeless and low-income individuals and families.
• Ability and willingness to speak publicly and present workshops and training at Metro Housing and agencies throughout greater Boston.
• Valid Driver's license and access to a vehicle, willingness to travel to various co-location sites throughout our region.
• Ability to work in a busy, diverse team model setting.
• Excellent time management, organizational and communication skills.

PREFERENCE GIVEN TO

• Candidates with multilingual skills (verbal and written). We are seeking candidates who speak and write English and at least one of the following languages (for interpreting and translation): Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Toisanese, and Spanish.
• Candidates who live within two miles of Metro Housing|Boston’s headquarters at Roxbury Crossing.
• Reliable transportation required for field assignments.