Hybrid Housing Stabilization Manager

Metro Housing|Boston; Boston (MA); Hybrid; USD 68,000 - 75,000; Full time

Job summary

Metro Housing|Boston is seeking a Homebase Stabilization Manager to lead stabilization initiatives, supervise staff, and ensure program compliance across HomeBASE and related programs in the Greater Boston area. This hybrid role requires building partnerships, coordinating services, conducting trainings, and overseeing data tracking to measure outcomes, with location at 1411 Tremont Street Boston, MA.

You will manage workshops, referrals, and support tenants facing affordability challenges,

Qualifications

• Bachelor's degree preferred and at least 5 years of supervisory experience.
• Experience assisting clients with housing and stabilization barriers.
• Knowledge of service agencies and resources for homeless and low-income families.
• Ability to speak publicly and present workshops and training.
• Valid driver's license and access to a vehicle, willingness to travel across the region.
• Ability to work in a busy, diverse team model setting.
• Excellent time management and organizational skills.

Responsibilities

• Hire, train, and oversee staff to provide direct case management/stabilization services to clients in all stabilization initiatives.
• Lead and mentor program staff to identify the specific needs of tenants, property owners, and other stakeholders.
• Remain knowledgeable of resources to ensure referrals and/or services.
• Attend all Homebase training and program meetings regarding participants pending housing.
• Convene and facilitate weekly and/or monthly team meetings and provide regular supervision for staff.
• Manage groups of overflow participants waiting on assignment of permanent case manager.
• Conduct bi-weekly workshops and housing clinics addressing housing needs of participants unable to afford a market rent unit.
• Conduct home and wellness visits as needed to support the team and program operations.
• Bi-weekly case conferences with case managers and participants not in compliance with their service plan.
• Work closely with the compliance team to resolve landlord issues, payments, and rent recalculation.
• Identify, monitor, and assist participants eligible for Homebase funding/RAFT or other resources.
• Coordinate schedules to ensure consistent coverage and caseloads and ratios.
• Oversee data tracking system(s) to ensure consistent documentation of services and outcomes.
• Participate in all Department and Metro Housing management meetings.

Skills

Public speaking

Leadership

Time management

Communication skills

Organizational skills

Driving

Education

Bachelor's degree preferred

Job description

Metro Housing|Boston is seeking a Homebase Stabilization Manager to lead stabilization initiatives, supervise staff, and ensure program compliance across HomeBASE and related programs in the Greater Boston area. This hybrid role requires building partnerships, coordinating services, conducting trainings, and overseeing data tracking to measure outcomes, with location at 1411 Tremont Street Boston, MA.

You will manage workshops, referrals, and support tenants facing affordability challenges,