SSVF Veteran Support Specialist

Alston Wilkes Society; Greenville (SC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Alston Wilkes Society, Inc. is seeking an Administrative Support Specialist for the SSVF program in Greenville, SC. Under supervision, you will assist Case Managers, manage inquiries, and help document program activities.

You will help with outreach, engage with community partners, and ensure timely HMIS data entry while protecting client confidentiality. The role includes training participation and collaboration with agency staff to advance program goals.

Qualifications

• Strong written and verbal communication skills.
• Ability to use basic computer software and CRM tools.
• Experience supporting programs serving low-income or veteran/homeless populations.

Responsabilités

• Provide administrative support to the SSVF program Case Managers and staff.
• Assist with program outreach and distribution of materials.
• Enter participant data into HMIS in a timely manner.
• Support Case Managers with participant follow-up and benefits checks.
• Maintain client confidentiality per procedures and regulations.
• Attend required training and staff meetings; contribute to program planning.

Connaissances

Communication

Computer literacy

Organizational skills

Client confidentiality

Community outreach

Formation

High School Diploma

Bachelor’s Degree

Outils

HMIS

Microsoft Office

Description du poste

This position will work under the supervision of the Director and Program Manager to provide general administrative support the SSVF Program.Primary Duties and Responsibilities:1. Provide administrative support to the SSVF program’s Case Managers and other staff (respond toprogram inquiries, assist with program documentation, phone calls, clerical, etc.)2. Assist with program outreach activities and efforts including distribution of program materials, participation in community outreach events (service fairs, etc.) and ongoing communication with service partners and community resources (churches, civic groups, etc.)3. Assist Case Managers with timely data entry of participant information into local HMIS.4. Assist Case Managers with basic participant follow-up services, including participant updates with other service providers, checking progress with benefits applications (online and via phone with VA and Benefit Bank), check-ins with participants, etc.5. Ensure client confidentiality in accordance with established procedures and regulations.6. Attend at least 40 hours of job-related training annually; participates in quarterly staff meetings; aides in developing program goals; gives input regarding planning/operation of the program; participates as needed in agency and program research, evaluation, and developmental activitiesKnowledge Of: Effectively communicate orally and in writing Computer literacy Organizational skills and ability to prioritize and complete task in specified time frame. Establishing and maintaining professional relationships with clients, client families, staff and community agents. High School Diploma, preferred Bachelor’s Degree Three years of job related experience working with low-income populations, preferably with veterans and/or homeless populationsLicenses, Training and Certification: Valid Driver’s License Proof of Auto Liability Insurance if required Proof of education and credentials will be required for employment