SSVF Intake Specialist

Central Nebraska Community Action Partnership, Inc.; Lincoln (NE); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Generous PTO

11 paid holidays

Birthday off

Job summary

Central Nebraska Community Action Partnership, Inc. is seeking a clerical and data-entry focused professional to support the SSVF program.

You will complete intake forms, enter data into Clarity, and assist Lincoln-area case managers with information processing and file preparation. The role emphasizes accurate intake, documentation, and a collaborative approach with veterans and staff to determine eligible resources and create attainable plans.

Qualifications

• High school diploma or GED required (Bachelor's degree in human services or related field preferred)
• Valid driver's license
• 1-3 years of experience in human services or related field

Responsibilities

• Complete agency intake form and input into Clarity
• Assist with compiling and processing information for Lincoln office SSVF Case Managers
• Maintain a non-judgmental attitude toward clients and staff
• Ensure clients are assessed through the SSVF process to determine possible assistance
• Create family personal plans to develop short and long term goals with veterans
• Ensure files are complete with necessary paperwork for veteran families
• Adhere to CNCAP policies and procedures
• Promote the program and agency in a positive and professional manner

Skills

Problem-solving

Communication

MS Office & databases

Time management

Teamwork

Education

High school diploma or GED

Bachelor's degree in human services or related field

Tools

Clarity

Job description

POSITION SUMMARY:

Provide clerical and technical support for the agency collection of client demographics. This will include typing, filing and compiling of pertinent information. Responsible for entering data into Clarity accurately, completing intake and initial paperwork for Veterans entering the SSVF program for the Lancaster/Saunders counties; and other duties as assigned.

ROLE AND RESPONSIBILITIES

1. Responsible for completing agency intake form and inputting it into Clarity
2. Assist with compiling and processing information for the Lincoln office SSVF Case Managers
3. Maintain a non-judgmental attitude toward clients and other CNCAP staff
4. Ensure clients are assessed through the SSVF process to determine possible assistance through resources
5. Create family personal plans to develop short and long term attainable goals with veterans
6. Ensure files are complete with the necessary paperwork for veteran families participating in the program
7. Adhere to all CNCAP related policies and procedures
8. Promote the program and agency in a positive and professional manner

QUALIFICATIONS

1. High school diploma or GED required (Bachelor's degree in human services or related field preferred)
2. Valid driver's license
3. 1-3 years of experience in human services or related field

SKILLS & ABILITIES

1. Problem-solving skills
2. Communication skills
3. Knowledge in word, excel, PowerPoint, and databases
4. Excellent time-management and organizational skills
5. Demonstrated ability to work with others

SCHEDULE: Monday-Thursday: 7am - 5pm

REPORTS TO: SSVF/FOX Coordinator

JOB STATUS: Full-Time, 40 hours per week

PAY: $18.50-$20.25 (depending on qualifications)

BENEFITS:

• Health, Dental, Vision, and Life insurance
• Generous leave accrual (PTO)
• 11 paid holidays
• Paid birthday off
• Employer-matched retirement (up to 3%)
• Opportunities for professional development
• Employee Assistance Program

FLSA STATUS: Hourly/Non-Exempt

This position is set to close on August 26, 2026, at 12 PM.

Disclaimer

This position description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

EOE