SSVF Case Manager – DFW Area

Recovery Resource Council, LLC; Fort Worth (TX); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Recovery Resource Council is seeking a conscientious SSVF Case Manager to support Veterans who are homeless or at imminent risk in the DFW area. The role blends remote and in-person work with intake, housing navigation, and Housing Stability Plans under SSVF guidelines.

The Case Manager collaborates with the Health Care Navigator and Employment Specialist, maintains relationships with local properties, and ensures accurate HMIS documentation to support stability and housing outcomes.

Qualifications

• Bachelor’s degree in Social Work or related field or 2 years’ case management experience.
• Experience with homelessness and/or veterans preferred.
• requires valid Texas driver’s license and auto liability insurance.

Responsibilities

• Provide case management to veterans and families at risk or experiencing homelessness.
• Conduct intakes, housing navigation, and develop Housing Stability Plans.
• Assist with housing stability goals under SSVF guidelines and financial assistance when applicable.
• Coordinate with Health Care Navigator and Employment Specialist for linked services.
• Develop and maintain relationships with local properties and service providers.
• Represent the program in community meetings and case conferences.
• Document services in HMIS and client records timely and accurately.

Skills

Independence

Prioritization

Housing stability goals

Ethical case management

Boundaries

Communication

Networking with resources

Trauma-informed care

Education

Bachelor’s degree in Social Work or related field

Job description

SSVF Case Manager – DFW Area

Recovery Resource Council is looking for a conscientious, detail-oriented, and compassionate individual who is capable of successfully managing multiple tasks and responsibilities to assist Veterans who are currently homeless or at imminent risk of homelessness by providing rapid rehousing and homeless prevention services.

Competencies, Knowledge, and Qualifications

• Ability to work independently, one on one, or as part of team
• Ability to organize and prioritize work
• Skill in formulating client housing stability goals and objectives
• Ability and dedication to provide effective, ethical case management
• Ability to uphold strong, healthy boundaries
• Knowledge of substance use disorders and mental health issues
• Strong ability to communicate effectively, both orally and in writing
• Knowledge of community resources and ability to network
• Ability to plan, organize, set objectives, time frames, and prioritize
• Understanding of and willingness to practice trauma informed care

Skills / Requirements

To perform this job successfully, an individual must have a Bachelor’s degree in Social Work or related field and/or 2 years of experience providing case management in the human service field. Experience working with people experiencing homelessness and/or veterans is preferred. Must have reliable transportation, a current Texas driver’s license and evidence of auto liability insurance.

Responsibilities

The SSVF Case Manager is responsible for providing case management services to veterans and their families who are either at imminent risk of homelessness or are currently experiencing homelessness. The Case Manager conducts intakes, housing navigation, develops Housing Stability Plans, provides case management to assist the veteran with housing stability goals, and follows guidance and regulations of SSVF to provide financial assistance. The Case Manager also works with the Health Care Navigator and the Employment Specialist to ensure participation with additional services to enhance stability. The Case Manager is responsible for creating and maintaining positive working relationships with properties in the area. The Case Manager will also participate and represent the program in community team meetings, case conferences, and other staff meetings. The Case Manager is responsible for timely and accurate documentation of services and activities in HMIS and the agency’s client records.

Equal Opportunity Employer: Recovery Resource Council complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

This is a hybrid position, requiring both remote and in-person work, involving sitting and standing for various lengths of time and frequently driving for long distances.