SSVF Case Manager – Amarillo

Recovery Resource Council; Amarillo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Recovery Resource Council in Amarillo is seeking a conscientious SSVF Case Manager to assist Veterans who are homeless or at imminent risk by providing rapid rehousing and prevention services. The role requires conducting intakes, housing navigation, and developing Housing Stability Plans while traveling throughout the Panhandle region.

The ideal candidate will have a Bachelor's degree in Social Work or related field (or 2 years of case-management experience), strong communication skills,

Qualifications

• Bachelor's degree in Social Work or related field and/or 2 years of case management experience
• Experience with homelessness or veterans preferred
• Valid Texas driver's license and reliable transportation

Responsibilities

• Provide case management to veterans at imminent risk of homelessness or currently experiencing homelessness.
• Conduct intakes, housing navigation, and develop Housing Stability Plans.
• Coordinate with Health Care Navigator and Employment Specialist to access additional services.
• Create and maintain positive relationships with housing properties in the area.
• Participate in community meetings, case conferences, and outreach in the Panhandle region; document services in HMIS and client records.

Skills

Case management

Trauma-informed care

Communication skills

Travel within Panhandle

Education

Bachelor's degree in Social Work or related field

Job description

SSVF Case Manager - Amarillo

Recovery Resource Council is looking for a conscientious, detail-oriented, and compassionate individual who is capable of successfully managing multiple tasks and responsibilities to assist Veterans who are currently homeless or at imminent risk of homelessness by providing rapid rehousing and homeless prevention services.

The ideal candidate also has a passion for reaching veterans who need assistance and is willing to drive throughout the Panhandle region.

Competencies, Knowledge, and Qualifications

• Skill in formulating client housing stability goals and objectives
• Ability and dedication to provide effective, ethical case management
• Ability to plan, organize, set objectives, time frames, and prioritize
• Ability to uphold strong, healthy boundaries
• Knowledge of community resources and ability to network and outreach
• Knowledge of substance use disorders and mental health issues
• Ability to work independently, one on one, or as part of team
• Strong ability to communicate effectively, both orally and in writing
• Strong problem-solving skills
• Understanding of and willingness to practice trauma informed care
• Ability to travel within the Panhandle region

Skills / Requirements

To perform this job successfully, an individual must have a Bachelor's degree in Social Work or related field and/or 2 years of experience providing case management in the human service field. Experience working with people experiencing homelessness and/or veterans is preferred. Must have reliable transportation, a current Texas driver's license and evidence of auto liability insurance.

Responsibilities

The SSVF Case Manager is responsible for providing case management services to veterans and their families who are either at imminent risk of homelessness or are currently experiencing homelessness. The Case Manager conducts intakes, housing navigation, develops Housing Stability Plans, provides case management to assist the veteran with housing stability goals, and follows guidance and regulations of SSVF to provide financial assistance. The Case Manager also works with the Health Care Navigator and the Employment Specialist to ensure participation with additional services to enhance stability. The Case Manager is responsible for creating and maintaining positive working relationships with properties in the area.

The Case Manager will also participate and represent the program in community team meetings, case conferences, and other staff meetings. The Case Manager is also responsible for outreach within the Panhandle Region in order to serve veterans who have limited access to services. The Case Manager is responsible for timely and accurate documentation of services and activities in HMIS and the agency's client records.

Equal Opportunity Employer: Recovery Resource Council complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

This is a hybrid position, requiring both remote and in-person work, involving sitting and standing for various lengths of time and frequently driving for long distances.