SSVF Case Manager – Amarillo

Recovery Resource Council, LLC; Amarillo, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Recovery Resource Council, LLC in Amarillo is seeking a dedicated SSVF Case Manager to assist veterans who are homeless or at imminent risk by coordinating rapid rehousing and homelessness prevention services.

The role requires collaboration with Health Care Navigator and Employment Specialist, plus diligent HMIS documentation and regional travel to serve veterans across the Panhandle.

Qualifications

• Bachelor's degree in Social Work or related field.
• 2 years of experience providing case management in the human service field.
• Experience with homelessness or veteran services preferred.

Responsibilities

• Conduct intakes and housing navigation to assist veterans at imminent risk or experiencing homelessness.
• Develop Housing Stability Plans and provide case management to help veterans achieve stability goals.
• Collaborate with Health Care Navigator and Employment Specialist to connect veterans with additional services.
• Maintain timely and accurate documentation of services in HMIS and client records.
• Represent the program in community meetings, case conferences, and outreach in the Panhandle region.

Skills

Housing goals

Ethical practice

Planning & prioritizing

Boundaries

Outreach

SUD/MH knowledge

Independent work

Communication skills

Problem solving

Trauma-informed care

Travel required

Education

Bachelor's degree in Social Work or related field

2 years case management experience

Job description

SSVF Case Manager - Amarillo

Recovery Resource Council is looking for a conscientious, detail-oriented, and compassionate individual who is capable of successfully managing multiple tasks and responsibilities to assist Veterans who are currently homeless or at imminent risk of homelessness by providing rapid rehousing and homeless prevention services.

The ideal candidate also has a passion for reaching veterans who need assistance and is willing to drive throughout the Panhandle region.

Competencies, Knowledge, and Qualifications

• Skill in formulating client housing stability goals and objectives
• Ability and dedication to provide effective, ethical case management
• Ability to plan, organize, set objectives, time frames, and prioritize
• Ability to uphold strong, healthy boundaries
• Knowledge of community resources and ability to network and outreach
• Knowledge of substance use disorders and mental health issues
• Ability to work independently, one on one, or as part of team
• Strong ability to communicate effectively, both orally and in writing
• Strong problem-solving skills
• Understanding of and willingness to practice trauma informed care
• Ability to travel within the Panhandle region

Skills / Requirements

To perform this job successfully, an individual must have a Bachelor's degree in Social Work or related field and/or 2 years of experience providing case management in the human service field. Experience working with people experiencing homelessness and/or veterans is preferred. Must have reliable transportation, a current Texas driver's license and evidence of auto liability insurance.

Responsibilities

The SSVF Case Manager is responsible for providing case management services to veterans and their families who are either at imminent risk of homelessness or are currently experiencing homelessness. The Case Manager conducts intakes, housing navigation, develops Housing Stability Plans, provides case management to assist the veteran with housing stability goals, and follows guidance and regulations of SSVF to provide financial assistance. The Case Manager also works with the Health Care Navigator and the Employment Specialist to ensure participation with additional services to enhance stability. The Case Manager is responsible for creating and maintaining positive working relationships with properties in the area.

The Case Manager will also participate and represent the program in community team meetings, case conferences, and other staff meetings. The Case Manager is also responsible for outreach within the Panhandle Region in order to serve veterans who have limited access to services. The Case Manager is responsible for timely and accurate documentation of services and activities in HMIS and the agency's client records.

Equal Opportunity Employer: Recovery Resource Council complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).

This is a hybrid position, requiring both remote and in-person work, involving sitting and standing for various lengths of time and frequently driving for long distances.