SSOR Overland Park - Front Office Coordinator

Panther Physical Therapy; Overland Park (KS); On-site; USD 21,000 - 28,000; Part time

Job summary

Alliance PTP Partners in Overland Park, KS seeks a part-time Front Office Coordinator to be the first contact for patients and support clinic administration. This role liaises between staff and patients and ensures compliance with policies, including HIPAA.

The Front Office Coordinator handles insurance information, patient registration, and scheduling, while delivering professional customer service in a busy outpatient setting.

Qualifications

• Basic computer skills including Microsoft Office and Outlook.
• Two years of experience in a medical office, customer service, or similar setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee insurance co-payments and patient registration; document and reconcile daily schedule.
• Provide outstanding customer service to ensure efficiency and a positive patient experience.
• Verify insurance benefits.
• Monitor calls and clinic visitors to ensure accurate, timely communication.

Skills

Office software

Communication skills

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Current Open Positions with Alliance PTP Partners

Position:SSOR Overland Park - Front Office Coordinator

Location: Overland Park, KS

Job Id:2860

# of Openings:1

SSOR PT, an Alliance Physical Therapy Partner, is looking for a part-time Front Office Coordinator to join our team!

Summary:

The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies.

Essential Duties and Responsibilities:

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

Qualifications/Skills:

• Basic computer skills including proficiency with Microsoft Office and Outlook.
• High School Diploma or GED required
• Two years of experience in a medical office, customer service, or other similar business setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Physical Demands:

• The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.