SSOR Overland Park - Front Office Coordinator

Alliance Physical Therapy Partners; Overland Park (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

Alliance Physical Therapy Partners is seeking a part-time Front Office Coordinator to join our outpatient clinic. The role serves as the first point of contact for patients and provides essential administrative support, including communicating policies and handling insurance information professionally.

The position requires handling daily office duties, insurance verifications, and coordinating with clinic staff to ensure a smooth patient experience while upholding compliance and HIPAA standards.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a medical office, customer service, or similar setting preferred.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office and Outlook.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee collection of required insurance co-payments and patient registration, and document and reconcile daily schedule.
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience.
• Verify insurance benefits.
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication.

Skills

Communication

Organizational skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

SSOR PT, an Alliance Physical Therapy Partner, is looking for a part-time Front Office Coordinator to join our team!

Summary

The Front Office Coordinator is the initial point of contact with patients and is the administrative support person for the outpatient clinic. This position acts as the liaison between the clinic staff and patients and is responsible for being able to communicate company policies, procedures, and insurance information effectively and professionally. The position is responsible for following all compliance, Medicare, and HIPAA policies.

Essential Duties And Responsibilities

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

This list of duties is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that senior management may deem necessary.

Qualifications/Skills

• Basic computer skills including proficiency with Microsoft Office and Outlook.
• High School Diploma or GED required
• Two years of experience in a medical office, customer service, or other similar business setting preferred.
• Ability to communicate effectively and professionally with a wide variety of people.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.

Physical Demands

• The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.