SRE RunOps Engineer II - Reliability & Automation

7-Eleven; Irving (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

7-Eleven is hiring an SRE RunOps Engineer 2 to ensure reliability, availability, and performance of the 7NOW delivery platform across cloud environments. You will drive automation, incident response, and operational excellence in collaboration with software, product, and infrastructure teams.

You will design scalable observability, participate in on-call rotations, and contribute to disaster recovery and cost optimization while mentoring junior engineers in a fast-paced environment.

Qualifications

• Bachelor's degree in computer science, information technology, engineering, or equivalent practical experience.
• 4+ years of relevant work experience.
• AWS or Azure cloud certifications (Solutions Architect Associate, SysOps Administrator, or equivalent) preferred.
• Proficiency in at least one programming or scripting language (Python/Go/Bash/PowerShell).
• Strong understanding of cloud services and observability tooling.

Responsibilities

• Monitor, troubleshoot, and resolve production incidents for 7NOW platform services with minimal downtime.
• Design and implement automation to reduce manual tasks and improve reliability.
• Participate in on-call rotation for 24/7 support.
• Collaborate with engineering to improve observability and establish meaningful SLIs.
• Conduct post-incident reviews and root cause analysis.
• Develop and maintain runbooks and operational documentation.
• Optimize cloud infrastructure costs and resource utilization in AWS or Azure.
• Implement and maintain CI/CD pipelines for safe deployments.
• Perform capacity planning and performance tuning.
• Collaborate with security teams to ensure best practices and compliance.
• Contribute to disaster recovery planning and testing.
• Mentor junior team members through documentation and code reviews.

Skills

Python/Go/Bash/PowerShell automation

AWS/Azure cloud services

Monitoring/Observability

Infrastructure-as-code

Linux/Unix administration

CI/CD tooling

Containers/microservices/API design

Education

Bachelor's degree in CS/IT/Engineering or equivalent

4+ years of relevant work experience

AWS or Azure cloud certifications preferred

Tools

Terraform

Ansible

CloudFormation

Jenkins

GitLab CI

GitHub Actions

Prometheus

Grafana

Job description

7-Eleven is hiring an SRE RunOps Engineer 2 to ensure reliability, availability, and performance of the 7NOW delivery platform across cloud environments. You will drive automation, incident response, and operational excellence in collaboration with software, product, and infrastructure teams.

You will design scalable observability, participate in on-call rotations, and contribute to disaster recovery and cost optimization while mentoring junior engineers in a fast-paced environment.