SRE Program Manager: Cloud Reliability & Ops Leader

Accenture; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Accenture is seeking a Program Manager for Site Reliability Engineering (Cloud Native Platform Team) to drive day-to-day operations, align reliability with business goals, and lead cross-functional initiatives across SRE, development and leadership. The role requires hands-on SRE experience and proven program management skills to deliver measurable value.

The candidate will define quarterly roadmaps, track KPIs, and create executive dashboards that translate technical metrics into business

Qualifications

• Hands-on experience as a Site Reliability Engineer or in DevOps roles.
• Strong understanding of cloud-native architectures (Kubernetes, microservices, distributed systems).
• 5+ years in program or technical project management.
• Familiarity with Agile methodologies and tools (JIRA, Confluence).
• Experience presenting technical and operational metrics to executive leadership.
• Strong stakeholder management and negotiation skills.
• Certifications: PMP, SAFe, or SRE Foundation—SAFe preferred.

Responsibilities

• Drive adoption of SRE best practices such as error budgets, SLIs/SLOs, and automation to reduce toil.
• Define program scope, objectives, and success criteria for reliability initiatives.
• Develop and maintain quarterly roadmaps for SRE projects in collaboration with platform engineering teams.
• Track progress, risks, and dependencies across multiple projects using JIRA and Confluence.
• Facilitate communication between SRE, development, and leadership teams to ensure transparency and alignment.
• Establish and monitor KPIs for reliability and operational efficiency.

Skills

SRE

Cloud-native

Kubernetes

Microservices

Program management

Agile

Stakeholder management

Executive reporting

Leadership communication

Education

PMP, SAFe, or SRE Foundation

Tools

Datadog

JIRA

Confluence

Job description

Accenture is seeking a Program Manager for Site Reliability Engineering (Cloud Native Platform Team) to drive day-to-day operations, align reliability with business goals, and lead cross-functional initiatives across SRE, development and leadership. The role requires hands-on SRE experience and proven program management skills to deliver measurable value.

The candidate will define quarterly roadmaps, track KPIs, and create executive dashboards that translate technical metrics into business