SRE Program Manager - Drive Reliability and Delivery

Mphasis; Dallas (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Mphasis in Dallas, TX is seeking a Program Manager with a strong Site Reliability Engineering foundation to lead complex programs that enhance reliability, performance, and scalability across platforms.

You will coordinate across engineering, operations, and product management, apply SRE practices, manage priorities, budgets, and risks, and mentor team members to drive continuous improvement.

Qualifications

• Strong knowledge of Site Reliability Engineering (SRE) principles and practices.
• Proficiency in project management methodologies and tools.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.

Responsibilities

• Lead the planning, execution, and delivery of programs, ensuring they meet quality standards and are completed on time and within budget.
• Collaborate with cross-functional teams, including engineering, operations, and product management, to define program objectives and deliverables.
• Utilize SRE methodologies to enhance system reliability, performance, and scalability across all programs.
• Develop and maintain program documentation, including project plans, status reports, and risk assessments.
• Facilitate regular program meetings, providing updates to stakeholders and addressing any issues or concerns that arise.
• Implement best practices in project management and SRE to drive continuous improvement in program delivery.
• Monitor and analyze program performance metrics, making data-driven decisions to optimize outcomes.
• Act as a mentor and resource for team members, fostering a culture of collaboration and knowledge sharing.

Skills

SRE Principles

Project Management

Stakeholder Engagement

Multitasking

Data-driven Decision Making

Education

Bachelor's degree in CS/Engineering

PM/Agile/SRE Certifications

Job description

Mphasis in Dallas, TX is seeking a Program Manager with a strong Site Reliability Engineering foundation to lead complex programs that enhance reliability, performance, and scalability across platforms.

You will coordinate across engineering, operations, and product management, apply SRE practices, manage priorities, budgets, and risks, and mentor team members to drive continuous improvement.