SRE Ops Lead — Automation, RCA & Microservices

Tata Consultancy Services

Marlborough (MA)

On-site

USD 100,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Commuter Benefits

401K Plan

Performance Bonus

Job summary

Tata Consultancy Services in Marlborough, MA is seeking an experienced SRE/Platform Engineer to troubleshoot production issues across UI, APIs, and backend services, and to develop permanent fixes. You will analyze logs, perform code-level debugging, and implement self-healing automation to reduce MTTR.

Strong Python/Shell scripting, Java/Spring Boot and/or .NET, and expertise in CI/CD, Linux, and observability are essential for success in this role.

Qualifications

Strong Python and/or Shell scripting.
Strong programming background in Java/Spring Boot and/or .NET.
REST APIs and Microservices.
SQL and database troubleshooting.
Git/source control.
CI/CD pipelines.
Application and production debugging.
Log analysis.
Monitoring/observability tools.
Linux/Unix.
Automation and self-healing implementation.
Strong RCA/problem-solving capability.

Responsibilities

Troubleshoot production issues across UI, APIs, microservices, application, database and infrastructure layers.
Analyze logs, application errors, API failures, latency and service dependencies.
Perform code-level debugging to identify root causes rather than limiting investigation to monitoring/log analysis.
Develop permanent engineering fixes for recurring production problems.
Reduce MTTR through automation and faster root-cause identification.
Client’s current SRE direction specifically emphasizes improved RCA, impact analysis, anomaly detection and faster incident resolution