Platform Reliability Engineer: SRE & Observability

Tata Consultancy Services Limited; Morristown (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision

Parental Leaves

401K Plan

Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services Limited in Morristown, NJ seeks a Platform Reliability Engineer with 3–7 years in platform engineering, IT ops, DevOps or SRE. You will oversee enterprise platforms ensuring reliability, security, and scalability while advancing observability and automation across IT operations.

The role emphasizes release discipline, incident response, and self-service enablement, with opportunities to drive improvements, collaborate cross-functionally, and contribute to AI-enabled

Qualifications

• 3–7 years of experience in platform engineering, IT operations, production support, DevOps, SRE, or related technology roles.
• Strong knowledge of platform health, release management, patching, upgrades, regression testing, rollback planning, and production readiness.
• Hands-on understanding of SRE concepts: SLIs, SLOs, error budgets, incident command, postmortems, toil reduction, reliability reviews.
• Experience troubleshooting production issues using logs, metrics, traces, alerts, telemetry, dependency maps, and configuration data.

Responsibilities

• Operate and improve enterprise platforms supporting IT operations, automation, observability, AI-enabled workflows, and business-critical services.
• Ensure reliable, secure, scalable, and well-governed platforms through strong administration, SRE practices, release discipline, vendor coordination, self-service enablement, and continuous improvement.
• Administer platforms, access, integrations, configuration, onboarding, inventory, dependency mapping, and lifecycle records.
• Maintain platform availability, performance, capacity, recoverability, observability, security posture, and operational readiness.
• Plan and execute upgrades, patching, releases, regression testing, rollback readiness, and post-release validation.
• Manage vendor escalations, licensing consumption, platform utilization, plugin governance, roadmap alignment, and service improvement actions.
• Enable self-service through workflows, catalogs, knowledge articles, automation, runbooks, and simplified support processes.
• Support ITSM practices for incidents, changes, problems, requests, assets, configuration, releases, and knowledge management.

Skills

DevOps

SRE

Education

Bachelor of Computer Science

Job description

Tata Consultancy Services Limited in Morristown, NJ seeks a Platform Reliability Engineer with 3–7 years in platform engineering, IT ops, DevOps or SRE. You will oversee enterprise platforms ensuring reliability, security, and scalability while advancing observability and automation across IT operations.

The role emphasizes release discipline, incident response, and self-service enablement, with opportunities to drive improvements, collaborate cross-functionally, and contribute to AI-enabled