SRE Operations Lead — 24x7 Reliability & AI‑Driven Automation
Tata Consultancy Services Limited
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Descrizione del lavoro
Tata Consultancy Services is seeking an experienced SRE/ARE leader to oversee 24x7 production operations, major incident management, and reliability governance. You will drive observability across Dynatrace, Grafana, CloudWatch, and Splunk, while leading automation initiatives with GitLab CI/CD and DevSecOps practices.
The role focuses on optimizing MTTR, SLIs/SLOs, and reliability KPIs, including multi-region AWS and batch processing workloads.
Competenze
- SRE/ARE with 24x7 production operations experience.
- Experience in major incident management and service governance.
- Strong knowledge of AWS services and observability tooling.
- Proficient in automation, DevSecOps, and REST APIs.
- Proven ability to lead incident response and post-incident reviews.
Mansioni
- Lead 24x7 SRE operations and incident response coordination.
- Improve reliability metrics (SLIs, SLOs, SLAs, MTTR).
- Drive end-to-end observability using Dynatrace, Grafana, CloudWatch, Splunk.
- Lead automation, AIOps, and AI-driven operations initiatives.
- Oversee AWS batch processes and Control-M environments.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Tata Consultancy Services is seeking an experienced SRE/ARE leader to oversee 24x7 production operations, major incident management, and reliability governance. You will drive observability across Dynatrace, Grafana, CloudWatch, and Splunk, while leading automation initiatives with GitLab CI/CD and DevSecOps practices.
The role focuses on optimizing MTTR, SLIs/SLOs, and reliability KPIs, including multi-region AWS and batch processing workloads.
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