SRE & Network Intern: Automation, Cloud & Reliability

IBM; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

IBM in Austin is seeking an IT Administrator intern with an interest in Site Reliability Engineering (SRE) and Networking Reliability Engineering (NRE). You will gain hands-on experience managing servers, VMs, and cloud environments while contributing to automation and reliability initiatives.

You will collaborate with experienced professionals, participate in incident response, document configurations, and support cross‑functional infrastructure delivery.

Qualifications

• Pursuing a degree in CS/IT or related field and strong IP/network knowledge.
• Analytical and problem-solving abilities with a team-oriented mindset.
• Familiarity with scripting (Python, Bash) and basic networking concepts.
• Interest in SRE/NRE principles and cloud platforms.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post‑incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery.
• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day‑to‑day network operations, troubleshooting connectivity issues and escalating as needed.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.

Skills

Networking fundamentals

Python/Bash scripting

Problem solving

Team collaboration

Research IT networking

Education

Bachelor's Degree

Tools

Grafana

Wireshark

Git

CI/CD concepts

SolarWinds

IBM Cloud

AWS/Azure

Job description

IBM in Austin is seeking an IT Administrator intern with an interest in Site Reliability Engineering (SRE) and Networking Reliability Engineering (NRE). You will gain hands-on experience managing servers, VMs, and cloud environments while contributing to automation and reliability initiatives.

You will collaborate with experienced professionals, participate in incident response, document configurations, and support cross‑functional infrastructure delivery.