Site Reliability Engineer Network Intern - OneIT - Austin, TX - 2027

IBM; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

IBM in Austin is seeking an IT Administrator intern with an interest in Site Reliability Engineering (SRE) and Networking Reliability Engineering (NRE). You will gain hands-on experience managing servers, VMs, and cloud environments while contributing to automation and reliability initiatives.

You will collaborate with experienced professionals, participate in incident response, document configurations, and support cross‑functional infrastructure delivery.

Qualifications

• Pursuing a degree in CS/IT or related field and strong IP/network knowledge.
• Analytical and problem-solving abilities with a team-oriented mindset.
• Familiarity with scripting (Python, Bash) and basic networking concepts.
• Interest in SRE/NRE principles and cloud platforms.

Responsibilities

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post‑incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery.
• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day‑to‑day network operations, troubleshooting connectivity issues and escalating as needed.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.

Skills

Networking fundamentals

Python/Bash scripting

Problem solving

Team collaboration

Research IT networking

Education

Bachelor's Degree

Tools

Grafana

Wireshark

Git

CI/CD concepts

SolarWinds

IBM Cloud

AWS/Azure

Job description

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk

Your Role And Responsibilities

IBM is seeking a motivated and detail-oriented IT Administrator intern with an interest in Site Reliability Engineering (SRE) and/or Networking Reliabillity Engineering (NRE) to join our team. These roles offers hands‑on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You’ll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives.

Specific To Administrator And SRE Role

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post‑incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross‑functional teams on infrastructure and service delivery

Specific To Network Administration And NRE Role

• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day‑to‑day network operations, troubleshooting connectivity issues and escalating as needed.
• Participate in network performance analysis and reporting.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.
• Collaborate with cross‑functional teams on network upgrades, deployments, and incident response.
• Document network configurations, procedures, and reliability metrics.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Strong understanding of IP (internet protocol) and other network administration protocols.
• Proven analytical and problem-solving abilities.
• Juniper/Arista/Cisco network General education.
• Ability to conduct research into IT networking issues and products as required.
• Team-oriented and skilled in working within a collaborative environment.
• Familiarity with scripting languages (e.g., Python, Bash).
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.

Preferred Technical And Professional Experience

• Exposure to cloud platforms (IBM Cloud, AWS, Azure).
• Interest in SRE principles such as automation, observability, and fault tolerance.
• Interest in NRE principles such as fault tolerance, observability, and incident response.
• Familiarity with monitoring tools (e.g., Wireshark, SolarWinds, Grafana).Understanding of cloud networking (IBM Cloud, AWS, Azure).
• Familiarity with monitoring tools (e.g., Grafana, Prometheus).
• Experience with version control systems (e.g., Git) and CI/CD concepts.