Site Reliability Engineering Professional Intern - Austin, TX - 2027

IBM; Austin (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

IBM is seeking a motivated IT Administrator with an interest in Site Reliability Engineering (SRE) to join our team. You will help manage enterprise IT systems, provide automation, and contribute to reliability initiatives.

Responsibilities include incident response, documentation, and cross-functional collaboration, with opportunities to work on networking and cloud environments using Kubernetes and modern tooling. Bachelor’s degree required, strong problem-solving a must.

Qualifications

• Experience with Python, Go, or Java.
• Proficiency in Linux and cloud fundamentals.
• Understanding of APIs and distributed systems.
• Strong analytical and troubleshooting skills.
• Excellent communication and collaboration abilities.

Responsibilities

• Maintain and support enterprise IT systems including servers, VMs, and cloud environments.
• Monitor performance and identify reliability issues.
• Automate routine tasks using scripting.
• Participate in incident response and post-incident analysis.
• Document configurations, procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure delivery.
• Configure, monitor, and maintain network devices; troubleshoot connectivity issues.

Skills

Python

Go

Java

Linux

Networking concepts

APIs

Distributed systems

Analytical thinking

Communication

Education

Bachelor's Degree

Tools

Kubernetes

Git

CI/CD

Monitoring tools

Job description

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?

Your Role And Responsibilities

IBM is seeking a motivated and detail-oriented IT Administrator early professional hire with an interest in Site Reliability Engineering (SRE) and/or Networking Reliabillity Engineering (NRE) to join our team. These roles offers hands-on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You’ll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives.

Your Role and Responsibilities Specific to administrator & SRE role:

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure and service delivery

Your Role and Responsibilities Specific to Networking Admininistrator and NRE role:

• Specific to Networking Admininistrator and NRE role:
• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.
• Participate in network performance analysis and reporting.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.
• Collaborate with cross-functional teams on network upgrades, deployments, and incident response.
• Document network configurations, procedures, and reliability metrics.

Networking Support

• Monitor network connectivity and troubleshoot issues related to DNS, DHCP, TCP/IP, and routing.
• Collaborate with network teams to resolve latency or packet loss problems.
• Validate firewall rules and ensure secure communication between services.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Experience with one or more programming languages such as Python, Go, Java, or similar.
• Understanding of Linux operating systems and cloud computing fundamentals.
• Knowledge of networking concepts, APIs, and distributed systems.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.

Preferred Technical And Professional Experience

• Experience with cloud platforms and container technologies such as Kubernetes.
• Exposure to monitoring and observability tools.
• Familiarity with CI/CD pipelines and infrastructure automation.
• Experience with Git and modern software development practices.
• Understanding of Site Reliability Engineering principles.