SRE III: AI-Driven Reliability & Cloud Ops

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Site Reliability Engineer III to bolster reliability of mission-critical systems within Corporate Technology. You will design, implement, and operate scalable solutions using code and cloud infrastructure, with a focus on availability and performance.

The role emphasizes collaboration across teams, adoption of SRE best practices, and use of enterprise AI capabilities to optimize incident response and operational data handling while maintaining data sensitivity.

Qualifications

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience.
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform.
• Proficient in programming languages such as Python, Java/Spring Boot, and .Net.
• Working knowledge of enterprise AI capabilities to support SRE workflows with validation and data sensitivity awareness.
• Ability to validate AI-assisted operational recommendations before applying changes and escalating when uncertain.
• Proficient knowledge of software applications and technical processes within Cloud/AI domains.
• Experience in observability, including monitoring, SLOs, and telemetry collection.
• Experience with CI/CD tooling and container orchestration.

Responsibilities

• Guides and assists others in designing level designs and gaining consensus on SRE best practices.
• Collaborates to design, develop, test, and implement deployment and reliability approaches via CI/CD pipelines.
• Uses enterprise AI capabilities to accelerate incident triage, troubleshooting, and post-incident analysis with strong validation.
• Implements infrastructure, configuration, and network as code for applications and platforms.
• Works with stakeholders to resolve complex problems using SLOs and indicators.
• Identifies patterns indicating reliability risk and prioritizes reusable improvements tied to SLO outcomes.
• Improves availability, reliability, and scalability of applications and services iteratively.
• Recognizes roadblocks and explores new technologies to solve business problems.

Skills

Site reliability

Python/Java

AI in operations

CI/CD tooling

Containers & orchestration

Observability

Data sensitivity awareness

Education

Formal SRE training/certification

Tools

Terraform

Databricks

Airflow / AWS Step Functions

OpenTelemetry

Argo CD/Flux

AWS

Job description

JPMorgan Chase & Co. is seeking a Site Reliability Engineer III to bolster reliability of mission-critical systems within Corporate Technology. You will design, implement, and operate scalable solutions using code and cloud infrastructure, with a focus on availability and performance.

The role emphasizes collaboration across teams, adoption of SRE best practices, and use of enterprise AI capabilities to optimize incident response and operational data handling while maintaining data sensitivity.