SRE Engineering Manager: Reliability, Observability & Scale

Fairygodboss; Strongsville (OH); Hybrid; USD 110,000 - 204,000; Full time

Job summary

PNC is seeking a Software Engineering Manager in Site Reliability Engineering to lead a distributed team across multiple technology hubs in the United States. The role focuses on reliability, scalability, and operational excellence for mission‑critical platforms powering PNC's digital experiences, with weekly in‑office presence required.

You will manage SRE engineers, provide after‑hours leadership, drive incident response, and spearhead monitoring, observability, and automation initiatives to

Qualifications

• 5+ years of related experience with 3+ years in management.
• Strong experience in Site Reliability Engineering, Production Support, or DevOps.
• Experience leading teams in high-availability, enterprise environments.

Responsibilities

• Lead SRE teams to align technology with business goals.
• Provide after-hours leadership and on-call support.
• Lead incident management and remediation for major incidents.
• Drive monitoring, observability, and automation improvements.

Skills

SRE

DevOps

Leadership

Communication

On-call

Education

Bachelor's

Tools

Dynatrace

BigPanda

Logscale

Job description

PNC is seeking a Software Engineering Manager in Site Reliability Engineering to lead a distributed team across multiple technology hubs in the United States. The role focuses on reliability, scalability, and operational excellence for mission‑critical platforms powering PNC's digital experiences, with weekly in‑office presence required.

You will manage SRE engineers, provide after‑hours leadership, drive incident response, and spearhead monitoring, observability, and automation initiatives to