Sr. UX Researcher

IDR, Inc.; San Francisco (CA); A distancia; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Full benefits

Industry leader

Descripción de la vacante

IDR, Inc. is seeking a Sr. UX Researcher to lead end-to-end UX research for a remote opportunity with a top client. You’ll partner with product, design, and engineering to uncover user needs and validate concepts across employee-facing enterprise applications.

The role emphasizes evidence-based insights, journey mapping, and workshops with stakeholders to drive product strategy and improve usability. A 7+ year track record and a strong portfolio are required.

Formación

• 7+ years of UX/user research experience in product development environments.
• Strong qualitative research expertise (e.g., interviews, moderated/unmoderated usability studies) with the ability to incorporate quantitative methods as needed.
• Experience creating journey maps and service blueprints to articulate end-to-end experiences.
• Background supporting enterprise software or complex internal tools in a cross-functional product team.
• Professional portfolio demonstrating user research approach, methods, and impact.

Responsabilidades

• Lead qualitative and quantitative research across the full user-centered design cycle (discovery through evaluative studies).
• Plan and execute interviews, usability testing, surveys, and analysis to surface needs, motivations, and pain points.
• Synthesize findings into clear, actionable insights that influence product strategy and experience design.
• Facilitate workshops with cross-functional partners to align on insights, co-create solutions, and drive decision-making.
• Communicate outcomes through compelling, story-driven readouts tailored to senior stakeholders.

Conocimientos

UX Research

Interviews

Usability Testing

Journey Mapping

Service Blueprints

Stakeholder Collaboration

Descripción del empleo

IDR is seeking a Sr. UX Researcher to join one of our top clients for a remote opportunity. In this role, you’ll lead end-to-end UX research that informs product strategy and design decisions across complex, employee-facing enterprise applications. You’ll partner closely with product, design, and engineering stakeholders to uncover user needs, validate concepts, and improve usability through evidence-based insights.

Position Overview for the Sr. UX Researcher:

• Lead qualitative and quantitative research across the full user-centered design cycle (discovery through evaluative studies)
• Plan and execute interviews, usability testing, surveys, and analysis to surface needs, motivations, and pain points
• Synthesize findings into clear, actionable insights that influence product strategy and experience design
• Facilitate workshops with cross-functional partners to align on insights, co-create solutions, and drive decision-making
• Communicate outcomes through compelling, story-driven readouts tailored to senior stakeholders

Requirements for the Sr. UX Researcher:

• 7+ years of UX/user research experience in product development environments
• Strong qualitative research expertise (e.g., interviews, moderated/unmoderated usability studies) with the ability to incorporate quantitative methods as needed
• Experience creating journey maps and service blueprints to articulate end-to-end experiences
• Background supporting enterprise software or complex internal tools in a cross-functional product team
• Professional portfolio demonstrating user research approach, methods, and impact

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.