Remote Senior UX Researcher: Enterprise UX Strategy

IDR, Inc.; San Francisco (CA); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Industry leader

Job summary

IDR, Inc. is seeking a Sr. UX Researcher to lead end-to-end UX research for a remote opportunity with a top client. You’ll partner with product, design, and engineering to uncover user needs and validate concepts across employee-facing enterprise applications.

The role emphasizes evidence-based insights, journey mapping, and workshops with stakeholders to drive product strategy and improve usability. A 7+ year track record and a strong portfolio are required.

Qualifications

• 7+ years of UX/user research experience in product development environments.
• Strong qualitative research expertise (e.g., interviews, moderated/unmoderated usability studies) with the ability to incorporate quantitative methods as needed.
• Experience creating journey maps and service blueprints to articulate end-to-end experiences.
• Background supporting enterprise software or complex internal tools in a cross-functional product team.
• Professional portfolio demonstrating user research approach, methods, and impact.

Responsibilities

• Lead qualitative and quantitative research across the full user-centered design cycle (discovery through evaluative studies).
• Plan and execute interviews, usability testing, surveys, and analysis to surface needs, motivations, and pain points.
• Synthesize findings into clear, actionable insights that influence product strategy and experience design.
• Facilitate workshops with cross-functional partners to align on insights, co-create solutions, and drive decision-making.
• Communicate outcomes through compelling, story-driven readouts tailored to senior stakeholders.

Skills

UX Research

Interviews

Usability Testing

Journey Mapping

Service Blueprints

Stakeholder Collaboration

Job description

IDR, Inc. is seeking a Sr. UX Researcher to lead end-to-end UX research for a remote opportunity with a top client. You’ll partner with product, design, and engineering to uncover user needs and validate concepts across employee-facing enterprise applications.

The role emphasizes evidence-based insights, journey mapping, and workshops with stakeholders to drive product strategy and improve usability. A 7+ year track record and a strong portfolio are required.