Sr. Trust Advisor

First National Bank of Omaha; Kansas City (MO); On-site; USD 159,000 - 270,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Time Off Programs

HSA/Dependent Care

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

FNBO is seeking a Senior Trust Advisor to act as a subject matter expert on trust and fiduciary services for UHNW clients. The role administers complex trust relationships, interprets estate planning matters, and works with Financial Advisors, Planners and Investment Portfolio Managers to deliver advice-based solutions.

Primary accountability includes exercising discretion for beneficiaries and managing fiduciary risk.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 15+ years of experience in the Trust, Investment or financial services industry.
• Strong relationship management experience.
• Ability to provide more complex advice and guidance to customers adhering to fiduciary standards.
• Unrestricted work authorization; no future sponsorship required.

Responsibilities

• Serve as Senior Trust Advisor with accountability for fiduciary decision-making.
• Develop and interpret complex trust and estate planning matters for clients.
• Maintain knowledge of fiduciary industry trends and state-specific laws.
• Collaborate with Advisors and RMs to manage fiduciary accounts.

Skills

Relationship management

Communication skills

Team collaboration

Financial services knowledge

Client advisory

Attention to detail

Education

Bachelor’s degree in Business Administration or related field

CPA/CTFA/Juris Doctor degree preferred

Job description

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary of the Job: The Senior Trust Advisor will serve as subject matter expert on trust and fiduciary services for UHNW clients and will administer complex trust relationships, working with UNHNW Financial Advisors, Financial Planners, Investment Portfolio Manager. They will develop, interpret, communicate and facilitate complex trust and estate planning matters as part of the team providing advice-based solutions to customers. They will have primary accountability for exercising discretion in the best interests of the beneficiaries, executing the terms of the estate plan or documents in which FNBO serves as Trustee, Personal Representative, Conservator, or Guardian, often exercising broad discretion for beneficiaries with competing interests, and managing financial risk for the organization. This role combines strategic leadership, deep legal and fiduciary expertise, and elite client relationship management.

Key Accountabilities:

• Fiduciary Expertise Serve as Senior Trust Advisor with primary accountability for the sound decision making in exercising discretion in the best interests of the beneficiaries, executing the terms of the estate plan or documents in which FNBO serves as Trustee, Personal Representative or Conservator, or Guardian, often exercising broad discretion for beneficiaries with competing interests, and managing financial risk for the organization.
• Exercise expertise by developing, interpreting, communicating and facilitating complex trust and estate planning matters as part of the advice-based solutions presented to the clients.
• Demonstrate sound decision-making skills, including balancing business risk to FNBO with client interests, including all exercise of discretion in fiduciary accounts such as approval of disbursements of fiduciary funds according to conditions of the trust and needs of the beneficiaries, resolve client issues and collaborate with clients to articulate and achieve goals, in collaboration with Advisor RMs where applicable.
• Maintain knowledge of current trends and changes in the industry with regard to fiduciary matters (e.g. estate planning, probate, estate, gift and income tax planning, guardianships, special needs trusts, state-specific laws).
• Administration Accountable for risk management of assigned accounts in adherence to all applicable regulations, including Part9, as well as all applicable state laws to ensure the bank is meeting all fiduciary duties to current and remainder beneficiaries in relation to all facets of administration, investments and asset allocations including managing regulatory risk and addressing the needs of the assigned accounts, in coordination with Advisor RMs where applicable.
• Prepare appropriate documentation for transactions ensuring completeness and appropriate approvals.
• Monitor all account activity by reviewing and validating daily transactions.
• Monitor portfolio of accounts, notify portfolio managers and relationship managers, where applicable, of cash requirements and future distribution needs.
• Receive requests for discretionary distributions from beneficiaries and prepare appropriate documentation and obtain appropriate approvals.
• Relationship Management/Service Serve as Relationship Manager or Subject Matter Expert and trusted advisor on assigned accounts by maintaining a proactive, personal relationship with the clients (and current and remainder beneficiaries) and their families, anticipating and identifying their needs and coordinating internal and external partnerships to meet those needs, as well as addressing the day-to-day needs of the clients.
• Retain client base to deliver the highest service and client contact standards.
• Ensure the profitability of trust relationships by monitoring service levels, fee revenue and the assessment of additional fees for extraordinary services rendered.
• Collaborate with the client's advisors, including attorneys and accountants, to develop and implement a comprehensive wealth plan.
• The Sr. Trust Advisor will participate in business level Committees.
• Leadership Mentor other Trust Advisors/Administrators and provide best practice advice on business partnering, client interactions, and retention.
• Provide subject matter expertise to UNHNW Advisors to help achieve division goals.
• Partner across wealth management and provide input to the strategic plan to enhance a successful Team Led model.
• Compliance Understand and comply with bank policy, laws, OCC regulations, and the bank's BSA/AML Program, as applicable.

The Ideal Candidate for This Role:

• Bachelor’s degree in Business Administration or related field. CPA, CTFA, or Juris Doctor degree is preferred.
• Additional 15+ years of experience in the Trust, Investment or financial services industry.
• Previous successful effective relationship management experience.
• Ability to provide more complex advice and guidance to customers adhering to all fiduciary standards.
• Ability to work collaboratively and cohesively within a team environment.
• Strong knowledge of the finance industry and the local, state, national and global economy.
• Ability to listen attentively to customers’ needs to best deliver a comprehensive solution for the customer.
• Ability to communicate confidently with customers and prospects demonstrating poise while speaking.
• Exceptional verbal and written communication including presentations and recommendations.
• Understands and contributes to intended customer experience of helpful, easy and personal.
• Ability to provide estate planning advice and guidance to clients with highly complex and sophisticated relationships.
• Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $158,696.00-$269,783.00 This role may have a specific starting pay within this range. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves - no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants).

Job number: R-20261385

FNBO (First National Bank of Omaha) believes that a bank should be a force for good in the world; to positively influence the lives of our employees, customers and the success of the communities we serve.

Grow Your Career with FNBO! For 170 years, our holding company - First National of Nebraska (FNNI) - has grown to more than 4,500 employees with locations in nine states and $35 billion in assets.

We are proud to serve our customers and communities with banking offices located in Nebraska, Colorado, Illinois, Iowa, Kansas, Missouri, South Dakota, Texas and Wyoming.

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