Trust Officer

First National Bank of Omaha; Kansas City (MO); On-site; USD 107,552 - 182,838; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) With Matching Contributions

Tuition Assistance

Short-Term/Long-Term Disability Insurance

Job summary

First National Bank of Omaha is seeking a Trust Administrator in Kansas City to manage trust relationships and advise clients on estate planning. You will interpret and communicate complex financial matters, acting as a trusted advisor while ensuring compliance with fiduciary standards.

The role requires a Bachelor’s degree, with an MBA preferred, and 5+ years in the financial services industry. Benefits include medical insurance, 401(k), and tuition assistance.

Qualifications

• 5+ years of experience in the Trust, Investment, or financial services industry.
• Strong knowledge of the finance industry and economic trends.
• Ability to provide complex advice adhering to fiduciary standards.

Responsibilities

• Manage and administer trust relationships with clients.
• Develop and facilitate complex trust and estate planning matters.
• Monitor account activity and ensure compliance with regulations.

Skills

Relationship management

Financial analysis

Estate planning

Communication

Risk management

Education

Bachelor’s degree in Business Administration

MBA or Juris Doctor degree

Job description

Trust Administrator Overview

Summary of the Job: The Trust Administrator will manage and administer trust relationships and work with an investment portfolio manager to proactively perform investment or market analysis. They will develop, interpret, communicate and facilitate complex trust and estate planning matters as part of the advice‑based solutions presented to the customers. They will serve as Trust Advisor with primary accountability for exercising discretion in the best interests of the beneficiaries, executing the terms of the estate plan or documents in which FNBO serves as Trustee, Personal Representative, Conservator, or Guardian, often exercising broad discretion for beneficiaries with competing interests, and managing financial risk for the organization.

Primary Responsibilities

• Manage and administer trust relationships and work with an investment portfolio manager to proactively perform investment or market analysis.
• Develop, interpret, communicate and facilitate complex trust and estate planning matters as part of the advice‑based solutions presented to the customers.
• Serve as Trust Advisor with primary accountability for exercising discretion in the best interests of the beneficiaries, executing the terms of the estate plan or documents in which FNBO serves as Trustee, Personal Representative, Conservator, or Guardian, often exercising broad discretion for beneficiaries with competing interests, and managing financial risk for the organization.
• Exercise expertise by developing, interpreting, communicating and facilitating complex trust and estate planning matters as part of the advice‑based solutions presented to the clients.
• Maintain knowledge of current trends and changes in the industry with regard to fiduciary matters (e.g., estate planning, probate, estate, gift and income tax planning, guardianships, special needs trusts, state‑specific laws).
• Accountable for risk management of assigned accounts in adherence to all applicable regulations, ensuring that FNBO meets all fiduciary duties to current and remainder beneficiaries in relation to all facets of administration, investments and asset allocations.
• Prepare appropriate documentation for transactions ensuring completeness and appropriate approvals.
• Monitor all account activity by reviewing and validating daily transactions.
• Monitor portfolio of accounts, notify portfolio managers and relationship managers of cash requirements and future distribution needs.
• Receive requests for discretionary distributions from beneficiaries and prepare appropriate documentation and obtain approvals.
• Serve as Relationship Manager and trusted advisor on assigned accounts by maintaining a proactive, personal relationship with the clients (and current and remainder beneficiaries) and their families, anticipating and identifying their needs and coordinating internal and external partnerships to meet those needs.
• Retain client base to deliver the highest service and client contact standards.
• Ensure the profitability of trust relationships by monitoring service levels, fee revenue and the assessment of additional fees for extraordinary services rendered.
• Collaborate with the client’s advisors, including attorneys and accountants, to develop and implement a comprehensive wealth plan.

Qualifications

• Bachelor’s degree in Business Administration or a related field.
• MBA or Juris Doctor degree is preferred.
• Additional 5+ years of experience in the Trust, Investment or financial services industry.
• Previous successful effective relationship management experience.
• Ability to provide more complex advice and guidance to customers adhering to all fiduciary standards.
• Ability to work collaboratively and cohesively within a team environment.
• Strong knowledge of the finance industry and the local, state, national and global economy.
• Ability to listen attentively to customer’s needs to best deliver a comprehensive solution for the customer.
• Ability to communicate confidently with customers and prospects demonstrating poise while speaking.
• Exceptional verbal and written communication including presentations and recommendations.
• Understand and contribute to intended customer experience of helpful, easy and personal.
• Additional Qualifications: Certifications or accreditations such as a CRPC, CFP, CPA, CFA, CWS, CTFA, CFM are helpful.
• Must possess unrestricted work authorization and not require future sponsorship.

Compensation

Compensation range (base pay): $107,552.00–$182,838.00 (subject to work experience, education, skill level).

Work Environment

The role is onsite. Expect collaboration and support from talented colleagues.

Benefits Overview

• Medical, Dental, Vision Insurance
• 401(k) With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Equal Opportunity Statement

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNBO follows federal law regarding the use of marijuana (applicable to all non‑California applicants).