Sr Title Processor * $3500 Sign-On Bonus! *

Hyatt Vacation Ownership; Orlando (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Hyatt Vacation Ownership is seeking a Sr. NOA Title Specialist in Orlando, FL to handle buybacks, title clouds, and complex title issues, including amended deeds to synchronize usage.

The role requires reviewing complex title scenarios, coordinating with title companies, and preparing necessary documents to rectify title clouds. The incumbent will manage escalated owner issues and contribute to special projects while maintaining confidentiality and accuracy.

Qualifications

• High school diploma or GED required.
• Minimum of one-year related experience.
• Experience with title, banking, real estate contracts, or closing preferred.
• No supervisory experience required.

Responsibilities

• Review complex title issues and correct chain of title.
• Coordinate with title company to fix title clouds for complex cases.
• Handle escalated owner issues related to buybacks or legal actions.
• Prepare documents and notify parties to rectify title clouds.
• Assist with special projects including 1099S and corrections.
• Work independently and manage multiple tasks to meet goals.
• Provide weekly project updates and escalate issues as needed.
• Communicate with internal and external partners and update systems timely.
• Train others on processes to improve efficiency.
• Review legal documents for accuracy of owner info and vesting.

Skills

Strong communication

Attention to detail

Time management

Multi-tasking

Problem solving

Ability to learn new systems

Education

High school diploma or GED

1+ year relevant experience

Experience with title/banking/real estate contracts/closing preferred

Tools

Microsoft Word

Microsoft Excel

Adobe

Job description

Job Summary

The Sr. NOA Title Specialist is responsible for projects pertaining to buybacks, title clouds, and complex title issues. This position is also responsible for preparing amended deeds due to errors or to synchronize usage.

Responsibilities

• Review complex title issues and correct chain of title issues as appropriate.
• Work closely with title company to determine best course of action to correct a title cloud for unique/complex title situations.
• Manage and resolve escalated owner issues that involve reversal of purchase or legal action, following established procedures based on approved buyback type.
• Prepare necessary documents and notify appropriate parties of requirements to rectify title clouds, complex title issues or other escalated issues.
• Assist with special projects including but not limited to 1099S, Harpta, anniversary and commencement date corrections.
• Work independently with limited supervision, multi-task, and maintain required goals determined by Management.
• Provide weekly updates on status of projects/assignments and communicate issues timely for management metrics.
• Communicate with internal and external business partners and update systems timely to minimize escalated issues
• Train on topics and processes to assist other in being efficient or process improvement
• Review and/or prepare legal documents including verifying the accuracy of all owner information, vesting and other items as specified in procedures and/or checklists.
• Ensure all funds have been properly entered into the system or collected, including past, current, or future year maintenance fees, open loan amounts, if applicable, and totaled correctly.
• Generate, review, and monitor reports and spreadsheets, to identify daily/weekly priorities and manage workflow.
• Prepare and audit disbursement spreadsheet with each closing and provide to accounting team.
• Follow all guidelines and procedures provided to ensure quality controls are being met.
• Maintain confidentiality of proprietary materials and information to protect the privacy and security of company, customers, and coworkers by following company and department policies and procedures.
• Perform other job duties as assigned by supervisor or management.

Specific Candidate Profile

Education/Experience

• High school diploma/G.E.D equivalent
• Minimum of one-year related experience required.
• Experience with title, banking, real estate contracts, or closing is preferred, but not required.
• No supervisory experience required.

Skill & Attributes

• Adept to learn, multi-task, and retain knowledge of multiple programs and contracts in a challenging environment.
• Excellent written and oral communication skills.
• Ability to effectively listen and work with coworkers through sharing processes, procedures, and training.
• Self-motived requiring limited supervision with demonstrated decision making ability.
• Proficient in internal business software including Microsoft Word, Excel, and Adobe.
• Strong attention to detail.
• Strong time management skills.
• Move, lift, carry, push, and pull objects up to 5-15 pounds without assistance.

Sign-on Bonus subject to eligibility requirements; internal associate transfers are not eligible

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online