Sr Technology Consultant

Dynatrace LLC; Detroit, Northern (MI, KY); Hybrid; USD 90,000 - 135,000; Full time

Benefits offered by this job

Wellness Days

Flexible hours

Hybrid work model

Learning perks

Volunteer day

Regular team events

AI-driven workflows

Job summary

Dynatrace is seeking a senior consultant to deliver a broad range of services on the Dynatrace Unified Platform, including deployment, training, and long-term managed services. You will train and mentor customers, monitor performance, and support sales opportunities while ensuring high client satisfaction.

A hybrid work model with around 25% travel is typical. Ideal candidates bring 2+ years in APM/monitoring, 1+ year in .NET/Java, and strong communication, reporting, and problem-solving skills.

Qualifications

• 2+ years IT working experience in APM/monitoring or related

Responsibilities

• Monitor client's critical application performance and availability
• Summarize and review performance trends in operations status meetings
• Assist client staff in troubleshooting and root-cause diagnosis of performance issues
• Maintain and enhance dashboards and reports for IT and business users
• On-board additional applications for monitoring
• Mentor and train customers on the Dynatrace Platform and Best Practices
• Provide services that grow adoption of the Dynatrace Platform
• Provide regular status updates and project documentation for customer engagements
• Assist sales in identifying new opportunities for product and services at customer sites
• Ensure health of Dynatrace Platform deployments and update software as needed
• Maintain deployment documentation

Skills

Java/.NET development

Web programming (JavaScript)

APM / monitoring

Distributed systems

SQL databases

OOP

Citrix / Microservices

Education

Bachelor's degree in CS/CE/IT

Tools

J2EE

Citrix

Oracle

MS SQL

DB2

Docker

Kubernetes

Job description

## **Your role at Dynatrace**In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation.**Responsibilities**:* Monitor client's critical application performance and availability.* Summarize and review performance trends in operations status meetings.* Assist client staff in the troubleshooting and root-cause diagnosis of performance issues.* Maintain and enhance dashboards and reports to meet requirements of IT and business users.* On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices.* Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments.* Provide regular status updates and project documentation to support efforts at customer engagements.* Assist sales team in identifying new opportunities for product and services at customer sites.* Ensure health of the client's Dynatrace Platform deployment and update software with any necessary service packs.* Maintain accurate deployment documentation.**Travel Requirements:*** Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. With this role due to client ask, there will be around 25% travel required location depending.## **What will help you succeed****Minimum experiance:*** 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development.* 1+ years of experience in software engineering and Object-Oriented Programming (OOP).* 1+ years of solid enterprise level .NET or Java development/support/operations.* 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline.* Experience with application technologies (J2EE, .NET, Citrix, Microservices).* Experience with database technologies (Oracle, DB2, MS SQL).* Good understanding of distributed applications.* Good understanding of web and enterprise applications.* Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements.* Excellent organizational/time management skills.* Must have strong interpersonal communication skills and a passion to learn new technology.* Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables.* Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results.* Must have excellent written, oral, and presentation communications skills.* Must possess excellent problem-solving and analytical skills* Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment.**Desired Experience:*** Previous consulting experience and / or Project Management experience is a plus.* Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc.* Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification.## **Why you will love being a Dynatracer*** Dynatrace is a leader in unified observability and security.* We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.* Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.* You'll get to work at the forefront of innovation with Dynatrace Intelligence - the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next - automatically.* Over 50% of the Fortune 100 companies are current customers of Dynatrace.## **Compensation and Rewards**For the role of senior consultant, the salary range will be $90,000 to $135,000 depending on experiance.## Equal opportunitiesAll your information will be kept confidential according to EEO guidelines.We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [e-mail].#### Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.#### Wellness DaysFour company-designated extra paid days off for you to recharge batteries.#### FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need.#### Learn & developCompany-wide learning perks, designated team's learning days, and more.#### Volunteering dayA day of paid volunteer time to support a community or cause you care about.#### Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!#### International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by - explore your city to see what's available there.## Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you'll get other benefits and work-life perks designed to make your ride with us even more rewarding.#### AI-driven workflowsUse AI as your daily teammate to automate tasks and focus on what matters.Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.