Sr. Technical Functional Analyst

MetLif; Cary (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Stock-based incentives

Job summary

MetLife’s Global Technology team seeks a Sr. Technical Functional Analyst to bridge business needs and technology through requirements gathering and design.

You will champion AI tools to modernize how requirements are captured, validated and delivered while ensuring policy and regulatory alignment. You will lead a small development team, collaborate with product owners and business units, and drive delivery across domains with a focus on scalable, compliant solutions and stakeholder leadership.

Qualifications

• BA/BS in Computer Science, Information Systems or related field.
• 5 years of experience as a technical or functional analyst in a technology‑driven environment.
• Experience leading a small development team.
• Demonstrated experience using AI tools (GitHub Copilot, M365, Claude or similar) to support requirements, documentation and analysis tasks.

Responsibilities

• Serve as primary analyst and lead requirements gathering.
• Collaborate with business teams and product owners to elicit, document and validate requirements.
• Ensure alignment with business policies, compliance standards and regulatory requirements.
• Conduct fit-gap analysis and recommend scalable, sustainable solutions.
• Serve as primary liaison between business stakeholders and technology teams.
• Manage scope, prioritise work and support successful delivery execution.
• Provide leadership and guidance to a small development team.

Skills

Analytical thinking

Stakeholder collaboration

Leadership

AI tooling awareness

Education

BA/BS in Computer Science or related field

Tools

GitHub Copilot

M365

Claude

Mainframe

Job description

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.

The Opportunity

We are seeking a Sr. Technical Functional Analyst who thrives at the intersection of business analysis and technology. In this role, you will lead requirements gathering and solution design, translating business needs into technical artifacts. You will champion the use of AI tools and methodologies to modernize how requirements are captured, validated and delivered.

Key Responsibilities

Domain and Requirements Analysis

• Serve as primary analyst.
• Collaborate with business teams and product owners to elicit, document and validate requirements.
• Ensure alignment with business policies, compliance standards and regulatory requirements
• Conduct fit-gap analysis and recommend scalable, sustainable solutions.

Stakeholder Leadership and Delivery

• Serve as primary liaison between business stakeholders and technology teams.
• Manage scope, prioritize work and support successful delivery execution.
• Provide leadership and guidance to small development team.

Required Qualifications

• BA/BS in Computer Science, Information Systems or related field.
• 5 years of experience as a technical or functional analyst in technology-driven environment.
• Experience leading small development team.
• Demonstrated experience using AI Tools (GitHub Copilot, M365, Claude or similar) to support requirements, documentation and analysis tasks.

Preferred Qualifications

• SAFe or Scrum experience.
• Experience with Mainframe technology.
• Experience with group disability and tax reporting.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $90,000 - $120,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

About MetLife

Recognizedon Fortune magazine's list of the "World's Most Admired Companies",Fortune World’s 25 Best Workplaces™ as well as the Fortune 100 Best Companiesto Work For® MetLife, through its subsidiaries and affiliates, is one of theworld’s leading financial services companies; providing insurance, annuities,employee benefits and asset management to individual and institutionalcustomers. With operations in more than 40 markets, we hold leading positionsin the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purposeis simple - to help our colleagues, customers, communities, and the world atlarge create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andThink Ahead - we’re inspired to transform the next century in financialservices. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.